Question about Lexmark X2500 All-In-One Printer

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I have a Windows Vista and a Lexmark 2500 printer series. It was working perfectly fine but then one day I tried to print a document and it said that the computer is having a communication error with the printer. I didn't change anything when it was printing fine and its now not allowing me to do anything! I checked to see if the computer can find it (which it did), I used the device manger (which said that the device is working properly). I'm running out of options. If you can help me I will be VERY thankful!

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  • Lexmark Master
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Try this. Shut down the PC, UNPLUG the USB cable to the printer. (& anything else USB too) Restart, Now Shutdown again. now, Restart, NOW plug in your printer, It should now be "Detected" and should work. If still no go. Try removing the entire USB layer from Device manager & reboot. This will re-set the USB layer back to a "Blank Canvas" so to speak, NOW, reinstall the software, THEN & only then, plug in your printer. it will/should be detected and do it's thing and now should work.

Posted on Feb 05, 2010

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Hi,

It seems that the driver and software has incompatibility issues with your computer's Windows version or Windows might have downloaded and installed an update that caused this problem. I suggest first to visit Lexmark x4650 support & downloads website to download and install appropriate drivers by selecting your windows version (XP, Vista or 7). Remember to uninstall existing software & driver first. If problem persists, contact your printer's manufacturer for assistance.

This is your printer manufacturer's contact details.
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1. Open printers by clicking the "Start" button , clicking "Control Panel," clicking "Hardware and Sound," and then clicking "Printers."

2. To open the print queue, double-click the printer you are using.

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Next, you may have to change the communication format called the "Spool format."
Please follow the steps given below to change the spool data format:
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I had the same problem for about a year... now it works fine.

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