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Can't find the mac address on a brother laser printer 2170w

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Page 66 of the network users manual explains how to find the mac address on your printer, you have to print out a test page from the printer and it should give you the info, still get the manual so you can read up more on network settings:

Download the manual and make sure you have adobe reader installed on the computer.

Posted on Feb 05, 2010

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I was not able to find the MAC address by printing out a "test page" from the printer list in the control panel by selecting properties and "print test page". Rather, I found the MAC address by printing out the "Printer Settings" from the printer itself. You click the big blue status button on the front of the printer three (3) times fast and a 3 page report will print out with the settings. The MAC address is actually listed as an “Ethernet Address” at the top of page 3 on the report.
You can also obtain the IP address of the printer on page 3 of the settings report and the method of assignment (e.g. “via DHCP”). You can then check the DHCP client table of your router through the graphic user interface of the router and verify the IP and MAC address connection of the printer to your router. The router may also list a client name for your attached device which corresponds with the NetBIOS name of the printer on page 3 of the settings report, e.g. “BRN008077C8553D”.

After all this I plan to print a label with the MAC address and attach it to the back of the printer where the serial number is, which is where Brother should have posted it in the first place.

Posted on Feb 13, 2010


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SOURCE: HL-2170W Laser Printer: Brother printer hl2170w drum light...

drum light ended need to be replace drum.

Posted on Jul 18, 2010

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I fixed the drum and error light but i still can't print
If printing via network and you have not set a static (meaning it doesn't change) ip setting for your printer, then your ip address may have changed. IF this is the case,
Also, have you updated your printer driver? Be sure to go to control panel, device manager, printer, and then uninstall before installing new driver. Also, uninstall/remove the printer.
Hope this helps.

Jun 03, 2014 | Brother HL-2170W Laser Printer

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Brother 2170W quit working with Mac Lion. Drivers download did not help. Solution?

  1. Uninstall printer - Apple, system preferences, Print and Scan, select printer, click on minus sign
  2. Turn printer off for 15 seconds then turn back on.
  3. Once printer has gone through its usual startup, reinstall printer. (Click on + sign).

Aug 14, 2011 | Brother HL-2170W Laser Printer

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Brother Laser printer 2170W paper jam. need detailed instructions on how to clear it.

read page 93 of the manual:

Apr 18, 2011 | Brother HL-2170W Laser Printer

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How do I find the page count on Brother 2170W laser printer?

you can see the page count by printing the "printer settings page."

read page 57 of the manual:

Jan 27, 2011 | Brother HL-2170W Laser Printer

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This link should take you to the .PDF manual for changing IP addresses on your Brother HL 2170W Laser Printer. Refer to page 10 and 11. Use it to guide you through the steps.
It will ask you to use your Printer CD that was supplied with the machine to install and run the BRAdmin utility. If you do not have the CD, you can download the utility here.
I hope this helps you with your question. Thanks for choosing

Apr 19, 2010 | Brother HL-2170W Laser Printer

1 Answer

No IP address on Brother Printer

Hi, I am assuming that it works whn it is connected directly to your system, as you told that you got your printer replaced. And as you may know that connecting through CAT5 cable is the RECOMEND way..but thats what every1 else tell. So now, the 1st doubt that comes in my mind is about the OS you are using. The model you are using is compatible with Windows, Mac & Linux.
The 2nd possibility rises have you installed the appropriate driver for the printer you are willing to use and check your wireless settings too.
Now the 3rd possibility is that maybe there is something wrong with your router. Maybe you should make sure that the router is working properly.

Nov 26, 2009 | Brother HL-2170W Laser Printer

1 Answer

Lost cd-rom for brother HL-2170W. I need to connect a new laptop to the printer on my wireless network and can't figure out how to do it! It's running Windows XP Pro.

Download the updated firmware, drivers and software for you printer from here (select 'ALL' as Type, and then select your OS and language, to see all downloads available in one page):
Brother HL-2170W downloads Homepage

Also download the manual and guides for your printer:
Brother HL-2170W manuals

And make sure you also look through the FAQs and Troubleshooting under 'Initial Setup' and 'Software' sections:
Bother HL-2170W FAQs & troubleshooting

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Brother printer and Neygear router wireless connection bad.

Had the same issue. Change the router wireless security settings from TKIP to AES algorithms. This did the trick for me.

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Brother HL-2170W Laser Printer is 'offline" wpm

I had the same issue and searched ALL over the net for a solution and was thinking about returning the printer until I found this. It works, ALL of my computers are up and running with no issues at all. Just follow these instructions and you should be up and running in no time.

Jan 04, 2009 | Brother HL-2170W Laser Printer

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