Question about Crock Pots & Slow Cookers
I've used my new Crockpot Smart Pot three times. It works fine, but two of the three times it turned itself off early in the cooking (the light went from the cooking indicator to the blinking power indicator). This is worrisome because it means I can't trust it enough to leave the house after turning it on - if I came back hours later and the power light was was blinking, I wouldn't know how long the food had cooked. What could cause this, and how can it be fixed?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: Cooks too hot
It would SEEM that this pot has a nanufacturing problem, where the thermal switches, that actually cycle the unit off when it reaches a certain temperature, are faulty...right from the factory. Its common to get a run of faulty thermal units, and is often seen in Coffee Makers.
Posted on Jan 25, 2008
HI BETTE...I USED THIS ITEM FOR THE 1ST TIME TODAY...I DECIDED TO TRY IT AT A TIME WHEN I WOULD BE HOME TO OBSERVE THE PROCESS...I USED THE FROZEN BANQUET CROCKPOT CHICKEN WITH POTATOES, VEGGIES & SAUCE FOR MY 1ST EXPERIMENT...INSTRUCTIONS : SET ON LOW FOR 8-10 HOURS...AFTER LESS THAN 4 HRS, THE SAUCE WAS BURNING/STICKING TO THE SIDES OF THE CROCK POT AND THE VEGGIES WERE MUSH...IT WAS BUBBLING UP LIKE IT WAS ON THE HIGHEST SETTING ON THE STOVE TOP...I CALLED RIVAL ( 800.323.9519 ) AND SPOKE TO MARIO IN CUSTOMER SERVICE...HE DID SOME EXPLAINING ABOUT THE HEATING ELEMENTS BEING ON THE BOTTOM AND THE SIDES OF THE HEATING BASE AND SUGGESTED TO CUT ALL SLOW COOKER RECIPE TIMES IN HALF, INCLUDING THE RECIPE BOOK THAT CAME WITH THE CROCKPOT...I'M GOING TO TRY THIS AGAIN WITH ANOTHER FROZEN BANQUET CROCK POT PRODUCT ($6.00) , I'LL REDUCE THE COOKING TIME AND INCREASE THE ADDED WATER...I'M NOT GOING TO USE AN EXPENSIVE CUT OF MEAT UNTIL I GET THE HANG OF THIS "SMART" POT...I'VE ALWAYS USED THE OLD FASHIONED TYPE SLOW COOKER WHERE IT WAS SLOW EVEN ON THE HI SETTING !!! GOOD LUCK, VALERIE M. 1/11/07
Posted on Jan 11, 2007
Tips for a great answer:
1. Place food in stoneware according to recipe.
2. Plug in Smart-Pot slow cooker. The Power light will begin to flash indicating that the unit is plugged in, but not turned on.
3. Push the Cook Time button to scroll through the timed cooking options. Push once and the 4 hour light will illuminate, twice and the 6 hour light will come on, etc. Select the time based on the length of time indicated in the recipe. Two time options are usually given. The 4 and 6 hour settings are the HIGH temperature setting and may be used when you want your food done quicker. The 8 and 10 hour settings correspond to the LOW temperature setting and is used for all day cooking. In addition your Smart-Pot can be set to the Warm Setting by scrolling through the timed cooking options until the warm
NOTE: The Warm setting is for keeping already hot food warm. Do not use the warm setting to cook or reheat food.
4. When the cooking time is completed, the Smart-Pot slow cooker will automatically shift to the Warm setting and the Warm light will come on. NOTE: We do not recommend using the Warm setting for more than 4 hours.
5. To turn the Smart-Pot off push the OFF button. Unplug unit from the wall outlet.
6. For other recipes that give a range of times, select the time closest to the setting on your Smart-Pot. For instance a recipe calling for cooking time of 7 to 9 hours on LOW, set your Smart-Pot to 8 hours.
NOTE: If power goes off then power light will blink and settings must be reset. If cook time is changed before the cycle is complete the time will reset to the new setting.
That is pretty much the entire user instructions. Everything else is warnings, cautions, and oh yes; don't submerge it in water yadda yadda....
Thanks for choosing FixYa,
Feb 05, 2011 | Rival 38601 Smart Pot 6-Quart
Nov 19, 2010 | Rival 38601 Smart Pot 6-Quart
Sep 29, 2010 | Rival 38501 Smart Pot 5-Quart
May 18, 2009 | Rival 38601 Smart Pot 6-Quart
Nov 17, 2008 | Rival 38601 Smart Pot 6-Quart
Nov 03, 2008 | Rival 38601 Smart Pot 6-Quart
Jul 02, 2008 | Rival 38601 Smart Pot 6-Quart
Jun 25, 2008 | Rival 38651-C 6-Quart
432 people viewed this question
Usually answered in minutes!