Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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I have a Whirlpool Refrigerator Model FD5FHAX5B01. The ice dispenser motor does not run. The unit does make ice and the water dispenser works OK. Chris M.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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fridgetech
  • 473 Answers

SOURCE: Whirlpool side-by-side refrigerator ice dispenser

First pull out the ice bucket and close the door.  Set for cubed ice.  Press the button for ice to come out and listen for a loud clunk noise.  That is the sound of the solenoid.  You can open the door, hold the light switch and press the button and watch for the solenoid moving up and down.  Solenoid is at the back of the freezer in a little square opening where the rod on the ice bucket goes into.  If that solenoid is moving ok then put the bucket back in while the solenoid is in the down position and cubes should work.  If solenoid is not working then it will need to be replaced.  Let me know what you find.

Posted on Oct 14, 2007

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ghappliances
  • 126 Answers

SOURCE: Whirlpool gold Conquest side by side refrigerator-- water dispenser doesn't work but ice dispenser does.

WHAT IS THE PROBLEM WITH YOUR FRIDGE

MOHAMED

Posted on Sep 20, 2008

peyton32034
  • 410 Answers

SOURCE: how to repair the ice dispenser door on a whirlpool refrigerator

If you will look on the bottom of the dispenser cover you will see 2 notches on the left and right side. carefully pry the cover off using a flat tip screw driver. then you will see a white switch plate that is either held on with latches or 2 srews depending on model. once this is removed you will gain access to the dispenser door. 
once you gain access I think you will find the hinges for the dispenser door are broken off. if so you will need a dispenser door repair kit form whirlpool part # 8201756 this kit includes new door and hinge repair kit. this is something you can do yourself if you are pateint and pay lose attention to detail. otherwise I would recomend a god servie company. thanks for using FixYa Peyton

Posted on Feb 18, 2009

Sea Breeze
  • 4654 Answers

SOURCE: whirlpool refrigerator ice dispenser no longer workds

Ok, I show parts that are available for that model, sounds like the control board is defective for your dispenser, or possibly the Ice maker control board. It also could be a break in the wiring or the control itself. Below is a break down for those parts, wiring and the control behind the push to dispense ice or water. Hope it is not that control because some places don't provide that part. Now if it's a connection problem that we can find, I will do mu best to help you solve this.Could you insure the model number is correct as this is very important? appliancepartsse@yahoo.com

Posted on Jun 05, 2009

aasc
  • 1606 Answers

SOURCE: whirlpool refrigerator ice despenser

To All With This Same Problem ,

Remove the top freezer door hinge cover ( 1 screw holding it on ) , and disconnect the plug there . This will disconnect the power to the door dispensor .

Using a butter knife or small screwdriver , insert it in the bottom of the dispensor cover between the grill and the cover .
Push down and in wards , to force the bottom of the cover outward , being careful not to break the 2 or 3 built on plastic clips on the cover .
After the lower portion has been disconnected , lift the cover up to disconnect the top clips and then remove the plug on the cover .

The white piece on the dispensor now visible , is the bracket control .
The switch on the right side , is for water , the switch on the left side , is for ice . Usually , the ice switch , has a broken " spear " , which holds the switch in place . The whole bracket control , pt # 2180226 , will have to be replaced . Only 2 or 4 screws hold it on .
This part is easily replaceable by the consumer .
Just be careful when installing the switch , not to break the new " spears " and be sure to reinstall the plastic " spacers " in the same spot on the new bracket .
When reinstalling the dispensor cover , slip the top on first , and just lightly " pop " the bottom back in place .

Posted on Oct 09, 2009

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1 Answer

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I ASSUME THAT THE UNIT IS MAKING ICE BUT NOT DISPENSING IT.YOU NEED TO CHECK IF THE MOTOR THAT ROTATES TO DISPENSE ICE IS WORKING OK.THE BEST WAY TO DO THAT IS REMOVE THE ICE DRAWER COMPLETLY AND CLOSE THE DOOR AND LISTEN FOR A LOAD ROTATING NOISE.IF YOU DONT HEAR ANY OPEN THE DOOR AND TURN THE MOTOR SHAFT AND SEE IF IT TURNS FREELY.IF IT DOES NOT THAT IS YOUR PROBLEM GET THE MOTOR CHANGED.FEEL FREE TO ASK ANY OTHER QUESTIONS.GOODLUCK.MOHAMED

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