Question about Ricoh Aficio 1515MF All-In-One Laser Printer

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Scan email sending to too many people

When a user scans a document and then selects their name to have it emailed to their email account it ends up sending the document to six or seven other people. Any ideas on why this is happening? the user only selected her name so I don't know why all of the other users recieved the email.

Thank you

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Make sure her account is not set to send to a group. Recheck all of her settings.

Posted on Feb 23, 2008

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1 Answer

How do i scan and email documents


There should be a way to select "send by email" when you finish scanning a document on the computer. Or you can usually attach the document to your email from the program you use to send emails. You may have to save the document first.

Sep 29, 2014 | Printers & Copiers

1 Answer

How to scan and send document


Place your document face down on the scanner bed. Press the button that starts the scanning process depending on your scanner or printer.

Save the scanned file to your computer by clicking "File" in the menu bar at the top of the screen, then choose "Save as." Choose the folder in which you wish to save the document from the drop-down menu in the window that popped up during the saving process. Choose a name for the document, then click "Save."


Sign on to your email account, then choose "New" or "Compose" to start a new email message. Click on "Attachments" or "Attach." Wait for a new window to pop up, then choose the file you scanned from the folder where you saved the document.

Wait a few seconds for the file to attach, compose your email message, then click "Send." Your scanned document will now be sent to the recipient's email address.

Aug 22, 2013 | Printers & Copiers

1 Answer

I have to Konica Minolta printers one a BizHub C220 & the other BizHub C353. All the scan to email function except for to users that have a large email account. I did setup an alias and forward the...


Hi Tim,

Can you please let me know the exact error message that you get , while you attempt to use the scan to email function?

May end users believe to scan-to-email to themselves internally, and then send it externally.
and the find it as a probably better option, as we get to preview the attachment before it goes out.

If you are using an exchange server then the exchange cannot handle the message size or attachment size, as well as when there is actually not enough space on the server probably it's full or near full.

Try setting up the email account again and then check if the problem persists, most probably this problem would not persist after a reset of the email account.

Hope this helps...:)

Aug 29, 2011 | Konica Minolta bizhub C250 All-In-One...

1 Answer

I've already typed in my problem


Welcome to Fixya

Is this your original post?

"When I scan a photo on my Pixma MP510 printer and select the "Attach to email " scan operation setting , how do I get the scanned photo attached to an email? "

All scanned photos are being saved to a folder in your computer named "MY DOCUMENTS" and "PICTURES". If you are using Microsoft Outlook as your email client then all you need to do is to right click the image then click send to email. Your Outlook will open automatically then type the email add of the recipient then hit send.

Please let me know if you have further questions.

Thank you for using Fixya!

Apr 08, 2011 | Printers & Copiers

1 Answer

Scan to email


  1. Place the document that is going to be scanned face down on the scanner. Press the "Scan" button that can be located on the scanner. Another way to perform a scan is to click on "Start," then go to "All Programs." Move the mouse pointer up to "Accessories." Go down to "Scanner and Camera Wizard."

  2. Click on "Scanner and Camera Wizard." Click "Next." You will be asked to choose a preference. Choose a preference, then click on "Preview" to preview the document.

  3. Click on "Next" after previewing. Type a picture name and the destination where you want to save it. Click on "Next." The document will start to scan. Click "Finish" to complete the scan.

  4. Go to your email account. Click "Compose" to start a new email. Look for "Attach File" and click on the "Browse" button across from it. The "Choose File" window will open up.

  5. Go to the destination where you saved the scanned document. Choose the name of the scanned document. Click on it to open up the file, then click on "Open."

  6. Add the necessary information in the subject line and the body of the email. Click on "Send" to complete the process. The document will be sent as an attachment file.

Feb 05, 2011 | Xerox Phaser 3200MFP/N Laser Printer

2 Answers

Hi we have just installed a gestetner asm645 (i think thats its name), and want to delete the old companies accounts as when we try to scan something it says it needs a "senders" account to scan...


can delete user accounts under system settings. Press the button marked 123(where you get your meter reading). under system settings go to administrator tools and address book managments. can delete user accounts and create new 1's. Or you can trun the user authentcation off. Then no code is needed.

Sender - under system settings go to file transfer. input your smtp and managers account email. When programing user in address book look for add as sender and input the email address. When emailing you can select sender and destination. If the user is not set up as a sender the list will be empty and you would not be able to select a sender. set up a user (email) that any one can use.

Jan 21, 2011 | Gestetner Copier

1 Answer

How do I scan and transfer to outgoing email??


Hi. Here are the steps you need to do to send a scanned document/image using your default email application. Place your orinal document/image on the printer. Using the Productivity Studio software, click email, select the scan type (photo, several photos or document). Click start. Click create email to attach the file to the email message. Hope this helps. There's also a PDF file User Guide you can download from the Lexmark website for your reference. Just click on this link: http://bit.ly/9gZV0u . Click on the 9500 Series All-In-One User's Guide found below the page. Download the PDF file. Refer to Scanning page for concerns about scanning. Good luck!

Mar 22, 2010 | Lexmark X9575 InkJet Printer

1 Answer

How do i scann something and send it as a email?


If you have a Windows operating system on your computer (XP Vista, etc.,) place the document you want to scan on your scanner and turn your scanner on.

Then,go to:
Start > All Programs > Accessories > Paint

1) When the Paint program opens, (on the toolbar at the top of the program) click on, 'File' then scroll down and click on, 'From Scanner or Camera'.

2) Click on the icon for your scanner, then click, 'OK'.

3) Click, 'Scan'.

4) The document will be scanned and imported into the paint program automatically.

5) Then, (again) click on, 'File' (in the toolbar) and select, 'Save As' > (name your document) > select a file on your computer to save the document in (for example: Pictures).

6) Log into your email account.

7) Click, N
'New' or 'Compose' (whichever applies) and compose (type) your email.

8) Then locate the word or option that reads, 'Attachment' (which will usually have a small icon of a paperclip by the side of it) and click on the word 'Attachment'.
(a window will open)

9) Find the button in the window that reads: 'Browse'. Click on the 'Browse' button and locate the file where your scanned document was saved > and click on it. (this should attach the file to your email.)

For large documents and files, if your email provider doesn't allow large documents or files, you can email them with yahoo. After composing your email, look to (your) bottom left of the page you are going to email and click on, 'Attach Large Files'

- you'll have to click, 'Accept the first time' then attach your file and click, 'Send'. That's all there is to it.




Feb 06, 2010 | Brother MFC-210C All-In-One Printer

1 Answer

Scaner computer comunication


These are the steps for Windows operating system.

First make sure you have installed the printer driver software installed sucessfully untill it shows fax setup wizard and complets the entire procedure.

All you need to check is first open solution Center> Go to Settings> And Email Settings> Checked which is the default email selected there if you have outlook select it (But your outlook has to be configure to send Emails fom youe PC) then click on apply and close.
Then in solution center click on scan picture or Scan Document the in the next window where you see (Where do you want to send the scanned images) Click on the drop down and select EMAIL after it has scanned and you click on accept it should open the outlook window on its own where you can put the recepients name and send.

But if in case your outlook is not configured then try the bellow link to configure outlook:
http://www.hostmysite.com/support/email/outlook/

You can also send email from the printer but to enter email address you will need the computer to manully enter email address after it opens outlook window

Good Luck let me know if any problem

Let me know if any problem.

Good Luck

Oct 01, 2008 | HP Officejet 6310 All-In-One InkJet...

3 Answers

Bizhub 250 scan to email error


Try re-entering user name and password or try a different user name and password for email account saved in the machine.

Jan 25, 2008 | Konica Minolta bizhub C250 All-In-One...

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