Question about Canon MX700 Office All-In-One InkJet Printer

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My canon MX700 printer/fax/scanner won't scan in colour

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  • 583 Answers

What version of OS are you using?

Posted on Feb 04, 2010

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  • Mark Tidwell
    Mark Tidwell Feb 04, 2010

    Are you trying to scan from the computer or from the front panel?

  • Mark Tidwell
    Mark Tidwell Feb 04, 2010

    According the the user's manual, color documents can only be scanned by placing the directly on the platen (you can't use the automatic document feeder). In the MP Navigator EX software that came with the printer, you would select Scan/Import from the Navigation screen mode (if you are in One-Click mode, click the button at the bottom left to take you to navigation mode).



    You will select the Photos/Documents (Platen) option. Place the document face down on the platen and allow 3/8" (1cm) between the edges of the platen and the document for photos and align a corner of the document with the corner at the arrow of the platen for color and other documents.



    Select the document type in the navigator and press the scan button.

  • Mark Tidwell
    Mark Tidwell Feb 04, 2010

    When copying from the front panel, place the document facedown on the platen and select the paper size, number of copies, and intensity. Press the color button for color copying and the machine will start copying.

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