Question about Canon PIXMA iP3600 Photo Printer

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Canon Pixma ip3600 message saying printer is not online

I have had a Canon Pixma ip3600 for a few weeks and now I'm getting a message saying - 'The printer is not online. Check the cable is connected and the power is on.' The cable is connected and it is switched on!

Can you help?

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This could be a problem with the port. If you have the printer attached to a USB hub, directly connect to the computer. Try connecting to a different USB port and test the current port with a known working device. Consider trying a new USB cable (minor damage could be a factor in signal loss).

I hope this helps.

Cindy Wells

Posted on Feb 04, 2010

Testimonial: "Thank you,I did replace the USB cable and all is well."

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