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Scanner or scanner handler error

I get a "scanner or scanner handler error" when trying to scan documents

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Automatic Document Feeder


turn it OFF then locate the cable that is connecting the ADF and the main FLATBED scanner. Disconnect and re-connect it.

Oct 09, 2008 | Epson ACULASER CX11NF All-In-One Printer

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I have a Fujitsu 4220c2 scanner and when scanning multiple documents it'll take one half half/quarter way through and get stuck. The pick roller and pad assembly have been replaced. What could be causing...


Hi,
Thank you for contacting Fixya.
This error is detected when one of the followings occurs: (TWAIN Error-Paper jammed in the ADF - Code DS32002), Scanner panel error-U1
1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner performs retry operation.) 2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Check the followings: 1.Scan condition - Transported length (L) before jam 2.ADF fixed size - scanning Approximately 450 mm 3.Long paper scanning -1.2 times of the specified value
If the imprinter is installed, paper jam can occur in the following case. If the scanner starts scanning when the imprinter cable (EXT cable) is not connected to the scanner, it does not rotate the imprinter, since it recognizes the imprinter not installed, which results in paper jam in the imprinter section.
Solution:
Remove the jammed document and close the ADF. When the error frequently occurs, refer to the followings:
1. Do the documents satisfy paper specification? Please read the operator guide for paper specification. 2. Have the documents been jogged? • Align the edge of documents for stable paper feeding. • Remove documents with crease or dog-ear. • Scanning different width of documents may cause skew and result in paper jam. 3. Is the Imprinter EXT cable correctly connected to the scanner? Check the cables. (only when the Imprinter is installed) 4. Clean rollers in ADF and Imprinter and see if the error is removed. (only when the Imprinter is installed) 5. Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values shown, replace Pick roller or Pad ASY.
If the above do not help, then the issue could be caused by the followings:
6. Malfunction of TOP sensor. 7. Malfunction of Cover open sensor. 8. Faulty Scanner Control PCA.
If Imprinter is installed, then the issue could be caused by the followings:
1. Malfunction of Sensor OPB5 lever (only when the Imprinter is installed). 2. Malfunction of Motor LF if the imprinter roller does not rotate.(only when the Imprinter is installed). 3. Faulty Imprinter Control PCA. (only when the Imprinter is installed).
Hope the above information is helpful.Please revert if you have any doubt.
Regards,
TechSatya

Aug 10, 2010 | Fujitsu ScanPartner fi-4120C2 Path-Through...

2 Answers

HP 8270 does not scan on windows Vista . Could not complete scan is the error message


Make sure you have the newest vista drivers located here - also, make sure that the scanner platen is travelling the full length of the scanner, it's not being hung up somewhere causing it to jam. Try to scan while the cover is open to watch the scanner head travel.

Oct 21, 2009 | HP ScanJet 8270 Flatbed Scanner

1 Answer

Cannon MP530 scanner won't scan document it shows error code


hello ! reinstall the machine fax and scanner program cd's may be the installation was not completed or is the machine having issues .

Jul 22, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Won't scan today


I got no help from you. Called Canon USA and got immediate assistance, which resolved the problem. Please don't contact me anyomre. Thank you.

May 28, 2009 | Canon PIXMA MP780 All-In-One InkJet...

2 Answers

Scan error with HP Photosmart C4480


Please try "Scanners and Cameras" which comes with Windows to see if you can scan images successfully from your scanner.

_______________________________
Catherine Sea
Dynamsoft | TWAIN ActiveX/Plug-in

Feb 24, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

Error code 2806:0000


your scanner soft has problem try to another driver install it try to scan

Jul 10, 2008 | Acer ScanPrisa 640P Flatbed Scanner

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