Question about Hotpoint HSS25GFT 25.0 Cu. Ft. Side-by-Side Refrigerator with GE SmartWater Filtration, LightTouch

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Clicking noise-GSH22JFR/SH200106 my refrigerator is not even 2 years old and it has started making some kind of clicking noise, sounds like compressor does not start. i do not have any extended warranty. can anyone tell me if this kind of problem would be covered under manufacturer warranty, which is 5 years parts n labor. Mine behaves similarly. Compressor fails to start. Lights stay on but dispenser doesn't work. If paddle is pushed the lights dim and any noise of operation in the fridge stops. If I unplug the fridge and plug it back in the clicking will start and after 50 or 60 clicks the unit starts operating. If I wait a few more seconds the dispenser will work (if I hold the paddle in for several seconds). So repeatable that I bought a timer to power down the unit twice a day to prevent spoiling of food if we are not there to restart the fridge. I appreciate the service letter offered by flukmanji.

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If you have a 5 year warranty, you should not take anything apart and consult the place where you got the appliance.
They should be able to tell you exactly what is covered under warranty before they work on it.

Posted on Feb 20, 2008

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My 7 year old Beko Fridge freezer is making kind of crackling sounds more and more frequently. The sound is coming from a flat square box about the size of a plug socket at the back of the appliance


Hello Marie;

My name is Peter. I am a retired field service refrigeration technician.

I need more information:

What is the full model number of you unit.

1.) Is your unit working?

2.) On top of your compressor is a condensate drain pan. This sometimes falls off and the condensate hits the hot compressor.

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Fluk, based on my experience with these refrigerators, I'd bet you the Mother Board has failed. That's where the clicking is coming from. To verify this, pull the refrigerator out away from the wall then remove the aluminum panel back there (there are 4 screws holding it in place). This will expose the mother board. You won't have to use any more tools to diagnose it... you'll hear the clicking sound coming from this board.

Your 5 yr. warranty information only applies to the sealed system components; compressor, condenser, evaporator and freon. The board isn't covered, I'm sorry to say. You can try calling GE at 1-800-GE-CARES (1-800-432-2737) and explain to them that your board has failed, but I doubt you'd get very far. (They will probably try to talk you into having a GE repair company come out and do the repair, though. <-- at a cost of about $275.00.)

You can repair this for the cost of the part... about $120.00. The part number you'll need is WR55X10552 and can be obtained from your local appliance parts store (like Sears) or purchased online. There is an instruction sheet that comes with the replacement part... read it carefully. This is a very easy repair, it can be done in about 20 minutes. Remember... If you repair it yourself, UNPLUG YOUR FRIDGE BEFORE YOU BEGIN!!!

*TIP---> After you have the repair completed, plug your fridge into a quality surge protector, like this one or something similar.

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