Question about Amazon Kindle Wireless Reading Device
How to unfreeze kindle screen? my screen has froze and I can't do anything,anyone know why it happened and how I can prevent it
Well there are a lot of reasons why the Kindle screen freeze.
most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.
Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.
A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.
You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.
For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes
And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week
Hope this will be helpful
Posted on Feb 04, 2010
If all attempts trying to unfreeze it fail, you may have a logic board issue. Are you sure the Kindle powers up? It may show something on the sreen, even if it is not turned on (e-ink screen does not need a powersupply to show an image). Try to power up your Kindle with a different battery. If that fails, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.
Posted on Jun 08, 2010
Last book read shows at top of page but unable to veiw other books. Able to veiw homepage but when clicking on book or game nothing happens.
Posted on Jan 17, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 13, 2017 | Amazon Tablets & eReaders
Mar 15, 2016 | Amazon Kindle Fire HD
Dec 27, 2014 | Amazon Kindle Fire HD
Jan 22, 2014 | Amazon Kindle Fire HD
Jun 30, 2010 | Amazon Kindle Wireless Reading Device
May 29, 2010 | Amazon Kindle Wireless Reading Device
Apr 14, 2010 | Amazon Kindle 2
19,969 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: