I have an epson CX3200 about 4 years old. If I do a nozzle check it is fine and paper goes through OK. If I try to print a document the paper is pulled in at a slight angle, it then stops and I get a paper jam message. The paper path is clear as far as I can see. Many thanks,
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Allen, that's very unusual. I've been using a workforce printer for years, and haven't ever seen anything like that.
What paper are you using, and what paper setting in your computer?
When you rand a nozzle test, were the nozzle lines even, or did some look kind of out of place? (a deflected nozzle will give that gosting effect, and "underhead cleaning" is the answer)
The print head nozzles may be clogged. From the Utility section found in the EPSON printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 3 cycles if necessary. If the nozzle check is not printing completely, and if the head cleanings do not help the nozzle check pattern to print completely, try replacing the ink cartridge. Any ink cartridge installed into the printer must have a blue label on top of it. If the blue label has been removed from the ink cartridge, do not install the cartridge. Using an ink cartridge, which does not have the blue label on it, may damage the printer. Caution: If you have already installed a cartridge which is missing the blue label, or if a previously installed ink cartridge was missing its blue label at the time it was installed, and now head cleanings do not help the nozzle check pattern to print completely, your printer may require service and you should contact the EPSON Connection for further assistance.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Ensure the nozzle check has 6 colours if it doesn't you will need to try head cleaning. you may also need to align the print head. All this can be found in the same place as the option for nozzle check.
If that is ok try a different paper type, ensure you are using relativly fresh ink.
the nozzles of the printer might be clogged by dried inks thats why when your printing, its feeding the paper, as if its printing but no inks on the paper. print a nozzle check to see which part or color have clogs, if there are gaps or breaks, do head cleaning untill no more gaps then try printing.
click this link to see how to print a nozzle check and run a head cleaning, click the search box and type nozzle check, select "check the print head nozzles"
type head and select "clean the print head nozzles"
possible printhead issue. Cartridges maybe outdated too. If you haven't used the printer in a while, the inks on the nozzles will dry out, thus clogging the printhead nozzles. If your cartridges are installed over 6 months now, it may be outdated. Replace cartridges if they are already outdated.
Do a printer check by printing a nozzle check pattern from the printer. To print a nozzle check pattern, turn the printer off. load 10 sheets of regular paper into your printer. hold down the paper button while you turn the printer on, keep on holding down the paper button. let go of the paper button when the powerlight is already blinking. If there are gaps or missing colors on the nozzle check pattern, please do 3 head cleanings. compare the nozzle check pattern over the last printout. If you see improvement on the pattern, continue cleaning the printhead till you get a perfect nozzle check pattern.
If there are no improvements, your printer may need service.
If your printer is not under warranty anymore, log on to support.epson.com. Click on help me find a service center to the bottom right of the page to find epson certified servicers near to your area.
The printer has a one year warranty from the date of purchase. Pls call epson if your unit is still under warranty.
Try to print the nozzle check, and see what your out put is like. If it is not giving you a regular pattern, then have the nozzle replaced. Most times when the nozzle is clogged with ink, you get such out-puts. So follow this steps. How to print the nozzle check:
1. Press the Setup button.
2. Use the arrow buttons to select Nozzle Check, then press the OK button.
3. Confirm the message on the display, then press the OK button to print the Nozzle Check. Shown below are some examples of what the nozzle check may look like.
Dont know how it is in the good old US but here in UK - Epson have this super 'swap out' scheme for the more complex devices that die out of warranty.
What we do - is to phone Epson and tell them the tale. they will then offer to send FedEx with a new printer and you give the driver your old one
all for a quick flash of your plastic friend.
If they do it - go for it.