Question about HP scanjet 3970 digital flatbed scanner

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My HP 3970 scanner has been working for years. No

My HP 3970 scanner has been working for years. No changes. Last week a window comes up when I try to scan. Saying the device cannot be found. All cables, connections are fine. Please help.
Anita

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Sounds simple enough. You will have to do a couple of things in order here. Unplug the cable from the back of the computer, and the scanner itself. Then unplug the power cord from the wall for the scanner. Wait about 20-30 seconds, then plug the scanner back into the wall. Now plug the cable in to the scanner, then the computer. Turn on the scanner and it should work. If by chance this does not work, then you may have to reinstall the drivers. If you don't have the disc, check out the manufacturer websight support section. Good luck

Posted on Feb 04, 2010

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1 Answer

MY HP 3970 SCANNER HAS BEEN WORKING FOR YEARS. NOW SYSTEM DIAGNOSTICS SAYS ITS NOT CONNECTED,BUT I HAVE CHECKED ALL THE CONNECTIONS,WHAT COULD BE THE PROBLEM? THANKS


I would hook the connector up to another usb port, if that's the kind of port you used. If this doesn't solve the problem,

I would disconnect, turn off, then uninstall the scanner drivers at the printer/scanner or devices window by deleting it. Reboot, then reinstall the drivers from the hp.com website.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=298549&taskId=135&prodTypeId=15179&prodSeriesId=298547&lang=en&cc=us

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Most likely cause of the "Scanner could not be initialized" error on the HP Scanjet 3970 is due to using an incorrect power adapter and cord -- the only power module and cord that work for the HP Scanjet 3970 are these part numbers: 8120-6260 for the power cord and L1970-80003 for the power module / AC adapter I hope this info helps you.

May 23, 2010 | HP ScanJet 3970 Flatbed Scanner

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I changed my Pc and I don t have an install cd for my hp scanjet 3970.Ca you help me?


Hello,
Here you are:
http://www.driverstock.com/download-HP-3970-driver/10-7-4669/index.html

Ok be sure to select the coresponding windows and type the security code accordingly.

Good luck

Uttam

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My HP 3970 won't turn on. I used it last a few months ago. Now when I plug it in it won't turn on at all.


its the fuse...bridge the fuse as it is soldered onto the board, works like a charm! Cheers!

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Hi, just go to HP drivers and solutions, i have Vista 64 bits.


Rgds, Auke.

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you need to download the drivers on another computer and transfer by CD to the cmoputer you are tying to use. It seems that the computer that you are trying to download on is a goverment computer and its policy is not allowing that.

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