Question about KB Gear JamCam 3.0 Digital Camera

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JamCam 3.0... Can't get pictures onto computer

I have a JamCam 3.0 (Silver/black with flash). I put CD into computer and it installed OK. Icon now on screen. Plugged USB into computer then into camera to get pictures onto Computer (JamCam site). Screen pops up: Files Needed: The file 'KBCAM.sus' on (Unknown) is needed. Type the path where the file is located and click OK. Problem is I don't know what that means??

I did type the site for JamCam (c:\ProgramFiles\JamCam3.0), nothing happened. There is drop-down box with 2 things: first is c:\winnt\ServicePackFiles (nothing happened); second is D:\drivers\win_nt.40\English (nothing happened).

Anyone know what to do? This camera has worked in the past without this problem. It just sent pics to computer without me doing anything.

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