Question about Arris DCT6200 DTV Receiver

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Motorola dvr: model dct6412

Would anyone know what it means when E609 pops up on the motorola dvr model dct6412. After this appears it says "di" on the little screen and doesn't turn on. Can this be repaired?

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  • 3 more comments 
  • jimmc12160 Mar 20, 2008

    ealternating between e609, e602

  • samy813 Apr 21, 2008

    My Motorola dvr: model dct6412 is has a pin lock and is not letting me get in does anyone know how to remove it

  • Jessy123 Jun 21, 2008

    I have the same problem. When I turn the box on it says E609. That then goes away, and I get d1 on the right side with a moving line to the ft of it. I can't get this to go away, and the box won't turn on or respond to ay command.


    The only thing that gets any response is unplugging it. I made sure that all the cables were in the right place, and firmly plugged in. It was working fine yesterday, and nothing has been touched since then. What is causing this, and how do I fix it?

  • Anonymous Oct 09, 2008

    Sameprob. but when it finishes my guide and menu quit working. what to do, what to do?

  • larro11 Mar 04, 2009

    shows a dl on right hand side with a moving line on left---i assumed it was downloading, but afterward it showed fp. what should i do next?



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YOU WERE RIGHT I GUESS IT WAS DOWNLOADING SOFTWARE, JUST LET IT RUN IT DOES TAKE A WHILE SO BE PATIENT. 

Posted on Sep 23, 2008

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Get rid of your comcast and get u-verse or the dish

Posted on Feb 07, 2010

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Waht if it keeps doing this and doesnt recover. what ic is it reflashing?

Posted on Nov 11, 2009

Fixed yea!!!

Posted on Sep 06, 2008

This means that unit is downloading software again, usually takes 20- 30 minutes, just have to be patient and watch the progress indicator complete its cycle

Posted on Apr 14, 2008

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Posted on Jan 02, 2017

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1 Answer

Motorola DCT6412 Phase III. Red light appears in upper left of oval screen. What is the meaning of the MSGS letters that appear by the red light and how is it controlled?


Take your Shaw remote control.
Press SETTINGS.
Use LEFT/RIGHT to highlight the "house".
Press OK.
Scroll-down to MESSAGES.
Press OK.
View a "message" from your cable-TV provider.
Click to DELETE the message.
The "red-light" will go out.

Oct 15, 2013 | Arris DCT6200 DTV Receiver

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My dct6412 will not lock on


dct6412's are OLD get it swapped!
*the info you provided is a little lacking*
good luck

Mar 30, 2013 | Motorola Televison & Video

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When connecting motorola dct6412 to samsung tv, blu-ray player & avr via HDMI (DVI), do you run the HDMI from dvd & cable box to the avr, then seperate HDMI to the tv?


If you have more than one HDMI port on your TV,
run one HDMI cable from the DCT6412 to the TV,
and one HDMI cable from the BluRay unit to the TV.
Then, use the "source" (or "input") control on the TV's remote-control to select either 'HDMI1' or 'HDMI2'.

Dec 16, 2009 | Motorola Televison & Video

1 Answer

Motorola dvr dct6412 locked channels


Check with your provider to ensure that you are in expanded services, or limited. Because being on limited services the box will lock you out of those channels. If you are in billing for those services and you checked the batteries on your remote and they are good and you get a solid red blink when you change channels not a double blink (indicating that your batteries are dying), Then try power cycling your DVR by, removing the power supply and waiting 3sec then plug it back in. Your box should shut off, turn itself back on, then go into the load screen, then, once the load screen display shows on your tv and on box display, wait for your box to completely load (don't touch nothing until the correct time shows up, meaning that it has completed the load process) Once the process is complete turn box back on and you should have you guide back up and (No Data) on your program schedule(Don't Worry!!) it will populate, with 15-20 mins.

Now try to ch. up and down and see if that fixed the problem. also make sure nothing is blocking the sensor. If all else fails and you changed the battery, called your cable provider and request a box swap, (be sure to watch all your recorded shows because they go bye, bye with the cable guy!)

Sep 22, 2009 | Arris DCT6200 DTV Receiver

1 Answer

How use Tivo on Motorola DCT6412 III?


this works to record progam you watching
1. press menu key
2. highlight DVR button by using either < or > key then press OK button
3. answer prompts

Do this to set up a recording in advance or a series recording
1. Hit the guide button
2. scroll thru channels until you find program you want to record
3. scrool over to red dot press OK button
4.you can the highlight red dot for one time recording or go down one to record every episode. make sure you check the settings for this program.

Hope this Helps.

Mar 19, 2009 | Motorola Televison & Video

1 Answer

I cannot get dvd feed to tv when I connect my jvc


I work for a cable company that has this exact cable box. in our system we choose not to actvate this option. cable companys go to motorola and give them the exact features that they want the box to perform. most cable companys won't have that feature added mainly 1 due to cost and 2 if you have that type of box it probably has on demand available, so they want you to rent a movie then to play it on dvd.in my opinion straight to the tv is better anyway, the less devices you run the video signal through the less problems you will have . all those ports on the back of the box is standard for the 6412, but are not always actvated.

Feb 21, 2009 | Arris DCT2608

1 Answer

HDMI connection not working


I have a DCT6416 which is essentially the same unit but with a bigger hardrive. I just had the same problem and was able to fix it.
First connect your DVR to your TV with the composite RGB cables and disconnect the HDMI. Then power your unit on. Then power it off (using the power on the DVR not a remote) and immediatly press the menu button on the DVR (not the remote). A white screen with black writing will come up. Using the down arrow buttons on your DVR go to the bottom line where it says "reset factory default" Toggle down to that and then use the right arrow key and your settings will be reset. Then exit out of that by powering off. Now remove your composite cables and replace the HDMI. You should be back up and running.

Feb 06, 2009 | Arris DCT6200 DTV Receiver

1 Answer

D1 appears and after I shut down the power an E609 appears..


Called Comcast cable and they zapped it...waited 20 minutes...then it worked.

thanks for your assistance.

Dec 12, 2008 | Arris DCT6200 DTV Receiver

3 Answers

DCT6412 DVR Box


When that happens its most likley you had a power outage and the box reset.  Well kinda reset but not all the way.  You can unplug the power and wait about 10sec and plug it back in and wait a few min to a few hours, and If that doesn't work get a new box.  

Oct 04, 2008 | Arris DCT6200 DTV Receiver

1 Answer

Motorola DCT6412 DVR


I had the same problem before, and my cable provider told me to unplug your digital terminal for 60 seconds, then plugging it back in. It worked for me

Apr 27, 2008 | Arris DCT6200 DTV Receiver

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