Question about HP Pavilion dv6812nr Notebook

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HP Pavilion DV6812 is not recovering or restoring!!

HP Pavilion DV681nr notebook (running Vista). Got blue screen of death 3 days ago w/no warning. I've tried to restore to previous date (didn't work), ran windows diagnostics (hardware malfunction noted during test, but test log showed all passed), BIOS tests of hard drive & Mem all passed. Last ditch effort was a complete factory restore w/disks and from hard drive -- will not do although I've used the recovery disks dozens of times. Windows will not load at all. HP says I need to send it in. HP tells me "software and hardware are out of sync." what does that mean? Is there anything I can do? I am completely stumped. I don't mind being "factory fresh" as almost everything of value is on external hard drive anyway, but I can't even get the laptop to do that!! Thanks for your help.

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  • drichards63 Feb 04, 2010

    I've already done that. The blue screen has shown some really bogus error codes with all zeros. The only thing I saw on the blue screen (that changes all the time, BTW) was memory management one time.

    Any other suggestions?

  • drichards63 Feb 04, 2010

    And . . . thanks, by the way. Forgot to say that.

  • drichards63 Feb 04, 2010

    Thanks for your response.

    I've had these two out of the 4 you listed and some others:
    STOP 0x0000001a (0x00041284, 0xca9a2000, 0x000077e0, 0xc0c00000) MEMORY_MANAGEMENT
    STOP 0x0000000a (0x00000028, 0x00000002, 0x00000000, 0x8012d2d6) IRQL_NOT_LESS_OR_EQUAL

    I ran the memory test again and passed; I removed the ram and reset it. I ran the memory test again and passed. I had to insert the recovery discs again and was just about finished and then got the BLUE SCREEN! New screen this time. Second line reads: An attempt was made to write to read-only memory. At bottom: STOP: Ox000000BE (0x00240717, 0xAD132025, 0x8F5AB858, 0x0000000A)
    What happened now? Did I make things worse?

  • marios basileiou
    marios basileiou May 11, 2010

    Hello,try to "disable the automatic system restart on error"(when you boot press F8 and then choose that) and write it so we can find where is the error.



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  • 316 Answers

If you mean this errors
STOP 0x0000001a (0x00041284, 0xca9a2000, 0x000077e0, 0xc0c00000) MEMORY_MANAGEMENT
STOP 0x0000004e (0x00000007, 0x00007abf, 0x0000f17e, 0x00000000) PFN_LIST_CORRUPT
STOP 0x0000000a (0x00000028, 0x00000002, 0x00000000, 0x8012d2d6) IRQL_NOT_LESS_OR_EQUAL
STOP 0x00000050 (0xc2332b94, 0x00000000, 0x00000000, 0x00000000) PAGE_FAULT_IN_NONPAGED_AREA
Its ram problem,so first if you can access the bios check if your ram are been recognized and load default bios settings.If are OK in bios remove RAM and reinstall again.If the problem still exists try again testing your Ram with the Microsoft program or with that.
If the programs founds an error you RAM are damaged and replace them.

Posted on Feb 04, 2010

  • marios basileiou
    marios basileiou Feb 04, 2010


    This error indicates that a driver attempted to write to read-only memory. Commonly occurs after installing a faulty device driver, system service, or firmware.
    If a driver file is named in the error message, try to correct the problem by disabling,removing, or rolling back the driver.If the computer will not start normally, try starting it in Last Known Good Configuration or in Safe Mode, and then remove or disable newly added programs or drivers
    Also remove ALL USB devices from the computer and any newly installed hardware (RAM, adapters, hard disks, modems, and so on)
    Then disable memory caching in the BIOS
    If still that doesn't solve your problem remove one stick of your ram and play with the slots and with the sticks of your ram and see
    if the blue screen appears again(remove one stick and left only one in slot 1,reboot,see if the error appears and next put it to slot 2,reboot and the same for the second stick).



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