Question about Thermador SGS36GS Gas Cooktop

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We have a Thermador Mod SGCS365RW 5-burner that was new in 2001 and installed for Propane. It has worked fine until yesterday - the top center burner does not get gas to the burner. The igniter works fine. No odor of Propane. We removed round burner cap, and verified it was clean and dry. I unscrewed the 3" long venturi tube from the burner top, and verified that it was clean and dry. The gas orifice down inside the cooktop appears clean and dry. I tried a dry turkey baster to see if I could suction anything from the orifice. There was nothing. Can you advise? Thanks, in advance.

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Hi, if the other 4 burners are working fine, the problem must be in the valve stem. There is a linkage inside the valve body which may have stripped itself. If this is the case you would need to replace the valve.

Posted on Feb 05, 2010

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I hooked a thermador cooktop to a BBQ propane tank. The flames are large for a second and make a puff sound and the shrink to nothing. All 5 burners do the same.


It does sound like a faulty regulator, propane operates at 2.75kpa and if the existing regulator is for natural gas it is only 1.1kpa.
If you are operating off a bulk tank the regulator on the tank may be high pressure then the secondary regulator on the appliance may be to bring it down further. See if you can get a manometer and check it all out before doing any regulator removing.

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It will light with a lighter just not the igniter which means the igniter is not working, sometimes they crack and run to earth, remove the top and turn off the lights you will see it sparking where it's running to earth.

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Thermador sgcs365rw - I need to replace the cover for the on/off light. To access it I need to open remove the cooktop but one of the venturi is stuck fast. How can I undo it?


Hello- You got lucky and only have one stuck, unfortunately you will need to order a few more parts. The only way to get the venturi out is to drill it off, drill it down enough that you can get the burner around what use to be the nut portion of the venturi. You will also need to get the orifice holder that the ventrui screws into under the cooktop. These parts are pretty cheap. You could try to put some LIquid Wrench around the ventrui overnight but be sure not to try to force it out too much because the gas supply tube to that burner can get creased if the orifice holder starts to turn... What works best for me to drill the venturi is a countersink, preferably for metal, which has it's largest diameter bigger than the outside of the venturi. Get some cutting oil and start drilling, the ventrui's cut pretty easily but take your time and try not to damage the burner. Once you get down real close to the burner you can try to carefully pry the burner over the remnants of the venturi. Good luck, hope this helps. Best regards.

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1 Answer

We have a Thermador SGC365R which was installed in 2000. The center two burners (extraLow burners) have never worked, but we had no authorized repair people in our area so they never got fixed. An...


Hello- The extra low simmer burners are indeed troublesome. Sometimes you do have to drill-off the burners, sometimes all of them. This is can be very time consuming depending on if you have the right tools. The issue is you have to get the top off the unit in order to access the spark module and switches that come with the Potentiometer kit (the parts they will need to replace). As well, they will have to replace the Venturi Tubes that were drilled off and the orifice holders as well because the venturi screws into this. I would get a parts cost and labor estimate and consider also the cost of installing a new cooktop. I have done many of these, it's the same on their ranges, and it can take a couple of hours. I will say that I have never needed another persons help to do the repair. Hope this helps, best regards.

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Ran out of propane, Stovetop has ignitors and they seem to be functioning fine. When turning on knobs there is plenty of propane smell but the burners fail to light.


This is normal when you run out of propane. Depending on the length of line you have, there will be a delay in relighting it again because of insert air in the line. My advice to you is to first air out the house til the smell is gone. Then turn on only 1 burner with the igniter sparking and also hold a handheld bbq lighter at the burner to ensure that the gas burner lights when the air is finally purged. This should only take 20-30secs. If it takes longer, air out the room and try again. Use common sense and please be careful!

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Most gas range tops no longer have pilot lights but use an electronic ignition (sparker) to light the burner. Normally when you turn the burner on you should here a snapping or sparking sound, at which point the burner should ignite. Here is a link to the user manual for 36" - 5 burner Thermador rangetop...maybe this will help: http://dl.owneriq.net/a/ac64ae7b-1ed3-44a3-9235-e4dbd8fe4628.pdf

By the way, in the short term you could always use a match to light the burner. JUST BE VERY CAREFUL THE YOU HAVE THE MATCH LIT AND OVER THE DESIRED BURNER BEFORE YOU TURN KNOB TO START THE BURNER!!!!

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Did you get an answer on this? Have the same problem and the house call starts at about $100

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1 Answer

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I have a Thermador Gas Range PG364GDBS - Oven, 4 burners, and center griddle. All are gas. The four burners and gas oven work fine. The griddle just stopped working, no spark. Turning on the griddle control, the gas valve opens(hear it), gas flows (smell it), but the ignitor will not spark (no loud or faint spark that I can hear). I got a replacement ignition device (mount at the burner) thinking it might be the problem, but still no spark. I checked the AC voltage at the terminal and measured 39 VAC between the terminal and ground. Not sure if that is the correct voltage. Any insights or advice would be great.

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