Question about Apple iPod touch

1 Answer

ITouch & iTunes

I have loaded iTunes onto my computer & when I plug my iTouch in I get the message 'The folder iTunes cannot be found or created & is required, the default location for this folder isinside the ' my music ' folder.
This particular folder does exist, please tell me where its going wrong.
Operating system windows xp

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  • 4 more comments 
  • larrytheone Feb 28, 2008

    OK Daffy28, thats done, waiting foryour next.

  • larrytheone Feb 28, 2008

    Still the same I'm afraid Daffy, still says can't find folder :(

  • larrytheone Feb 28, 2008

    this is what is seen : The Folder "i|Tunes" cannot be found or created and this is required. The default location for this folder is inside the "My Music" folder.



    As I said before, this is where it was originally, before I renamed "My Music" to "i|Tunes" as you suggested, also created a sub directory called "iTunes Music"

  • larrytheone Feb 28, 2008

    uninstalled, cleared all existing files, cleared registry of anything to do with itunes & Quicktime, reinstalled & still get the same message.

    Its rather strange as it runs ok on my laptop

  • larrytheone Feb 28, 2008

    no good, just the same

  • larrytheone Feb 28, 2008

    Was a good idea but didn't work ty

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Firstly you will need to create a folder in 'My Music' and Rename it iTunes.

Write Back And i Wll Tell You The next stage.

Posted on Feb 28, 2008

  • 2 more comments 
  • 28Daffy28 Feb 28, 2008

    The in the iTunes folder you will need to create another one and rename this iTunes Music. This should hopefully solve your problem if not let me know and i will tell you the other way of solving this.

  • 28Daffy28 Feb 28, 2008

    What other options do you have there? does it say anything about create this folder when you load up iTunes?

  • 28Daffy28 Feb 28, 2008

    unistall i tunes and clear all of its files and start again.

  • 28Daffy28 Feb 28, 2008

    try saving iTunes that is ok your laptop to a disk and then install it onto your computer.

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The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
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To see if you have the latest version of iTunes, open iTunes and:
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USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

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From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
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