My Sandisk Sansa m240 lost all the songs and then I could not delete them. I was able to laod up new songs, but there was no spare memory. I was able to fix this issue by re-formating.
Using windows explorer right click on the "Sandisk sansa M240" and click "format".
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most of the mp3 players are recognized without installation cd itself. please answer me the following questions 1. are you using your mp3 player for the first time in your computer or you uninstalled the software and lost the cd .
2. what happens (or shown )in the screen of the player when you connect the device to your pc
If your computer has media player or anything of that nature that will reconize your mp3 player you can open the program and access your mp3 player and ir you right click on the Sansa icon it should give you the option to format. This will delete everything from your mp3 player.
The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.
Please note that this will remove all music from your device.
Formatting the device in Windows Media Player
1. Open Windows Media Player with your MP3 player connected to the computer
2. At the top of windows Media Player select the Sync tab at the top
3. The MP3 player should be recognized on the right hand side and say "Your Player Name"
4. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player
5. Continue with the acknowledgement of erasing all data on disk.
The disk had Rhapsody and / or Best Buy Software and Sansa Media Converter.
Which can be downloaded from www.Rhapsody.com
and the Sansa media Converter is here;
http://www.sandiskthailand.com/images/SansaMediaConverter.zip
It did not contain any drivers.
As long as you have Windows XP / SP2, and Windows Media Player 10 or higher, you will not need anything off of the disk.
Best of Luck.
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