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My Logitech camera seems to be working .. except I either can't see myself or the other person, I thought it may have been my camera so I got another camera... same issue. John

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Go to lLogitech web site and use vendor (sales) toll free number. Customer service number, Feb.7, was making me wait through 4 menus before disconnecting, Sales put me through. Let a tech service walk you through installation and help you solve this problem.

Posted on Feb 08, 2010

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Will a Logitech C500 Webcam work with an newer Mac Mini ?


UNIQUEMENT AVEC QT PRO, LES TYPES DE BEST BUY N'Y CONNAISSENT ABSOLUMENT RIEN!!!
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The Logitech article on UVC lists the C500 as a supported camera, but also says:

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Using skype, I can see other person but they can't see me


This is sometimes what happens when you have the Logitech camera software open at the same time you have your chat software open. I'm guessing that you are trying to chat using Yahoo Messenger or something like that. If you turn off your Logitech camera software, it should work within Yahoo or other software. The problem is that your camera cannot display two video chat windows--only one at a time and most people dont' know that and leave the Logitech software running in the background which prevents the camera from showing a picture to others. If this is not the problem, check the camera on another computer to ensure it works fine with the same software when chatting to someone. If it works on the other computer perfectly, then go to your "hardware acceleration" and move the slider all the way to the left. This will fix the problem quite possibly. If you don't know where that is, just type it into your Windows help and it will show you.

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It depends on what you're using to videoconference.

With most IM (instant messaging) programs there's a button to show your camera to other users.
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