Question about Logitech Harmony 890 LCD Remote Control

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Dropped Harmony 890 remote-USB port part popped out.

Now there is no response at all when I push the button to turn the remote on. I can see the four places where the USB port was soldered to the board and where the leads were attached.

Called Logitech support & since it is no longer under warranty & was customer-caused they won't do anything but sell me a new one. They don't do repairs & don't supply schematics.

First, is there someway to determine if I have all of the parts?
Second, is there some way to fix it or get it fixed?

Thanks.
cobaltcarol

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  • 101 Answers

They should have offered you an OWC (out of warranty coupon) this give you 50% off a new harmony remote. if they didnt do this, e-mail in. let them know you have already been taking to an agent.

Posted on Feb 04, 2010

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1 Answer

My 890 is no longer working correctly. It won't


I had a similar issue and only needed to "re-configue" the remote... Basically, just try plugging it back into a USB cord ( connected to your computer) and go to the original programming home page and click the "Update button." It will re-program your remote as if it was new.. Over time your Harmony may lose or forget the frequency of your various components. This happened to me. Also, make sure the remote has a full charge while you're programming it. Give it a try !

Feb 07, 2010 | Logitech Harmony 890 LCD Remote Control

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Harmony 890 Manual Download


Download Logitech Harmony 890 Remote Control Manual

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Have you misplaced your Logitech Harmony 890 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
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Harmony Remote Glow Light Fix

on Apr 30, 2010 | Logitech Harmony 890 Universal Remote

1 Answer

Cannot update remote


Hey!!

I emailed Logitech about this issue and they gave me the troubleshooting steps below!! I hope they help you just as they helped me!!!

1) Ensure all firewalls and antivirus programs are allowing the Harmony Remote Software to work properly.
2) Use a different UBS port/cable.
3) Use a different computer if available.
4) Try putting the Harmony Remote in safe mode. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.
5) Uninstall the software from your computer.
6) Install the software from the website at www.logitech.com/myharmony.

-Kennedy

Feb 06, 2010 | Logitech Harmony 890 Universal Remote

1 Answer

Logtech harmony 890 usb port missing


I suggest that you contact logitech this is a hardware issue. there are no guarantees that you will be provided with a replacement free of charge, but depending on the region you live in they may have some type of compensation for this.

Americas - yes
Europe - you will have to be sent to level 2 support, yes
Atlantic Pacific - no, you have to take the remote back to point of sale to see if there is anything they can do for you. but i still would recommend contacting logitech for proof that you are having a hardware issue and you have been in contact with them.

Jan 25, 2010 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 Pro will not pair with Xbox360


The RF signal is on the XBOX is used for the controllers only.

When using the Harmony 890 with a 360, you will have to use it as an IR (infrared) device. That is the only way to use a remote with the 360. If you have an extra port on your RF extender, you can place the end on the remote senor on the 360 (located under the eject button).

I set these remotes up weekly, it is a product I recommend to people all the time!

But again, the only way to setup a remote with the 360, is to use the IR port as a standard IR remote. Since the controllers run off RF, the learn function will not work, unless you already have 360 remote control to use to do the learn function.

Hope that offers some insight. This information can also be verifies at Microsoft XBOX 360's FAQ page.

Oct 21, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Blank Blue Screen, but buttons still work


I had the same problem and when I took the remote apart the ribbon connecting the lcd screen to the remote controller board was sheared. The remote was dropped and the impact caused two of the traces on the ribbon to tear.

Sep 29, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 will no longer operate the tv, dvr,or sound


I had a similar issue and only needed to "re-configue" the remote... Basically, just try plugging it back into a USB cord ( connected to your computer) and go to the original programming home page and click the "Update button." It will re-program your remote as if it was new.. Over time your Harmony may lose or forget the frequency of your various components. This happened to me. Also, make sure the remote has a full charge while you're programming it. Give it a try !

Mar 18, 2009 | Logitech Harmony 890 Universal Remote

1 Answer

Changes 2 channels at a time


I can help you with your Logitech Harmony 890 remote control.

The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

I recommend resetting it up with your components to get rid of the two channel problem.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
_____________________________________________
Harmony 890 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Harmony MAC Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Nov 25, 2008 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 Remote


in the harmony remote software (7.4.3) go to the device (Bell receiver) under the devices tab and select settings. select the second radio button (adjust power settings) and click next. select "i want to turn this device off when its not in use" and then click next. Continue answering the questions, and then update your harmony remote.

Apr 22, 2008 | Logitech Harmony 890 LCD Remote Control

1 Answer

Logitech 890 remote


not a solution. i have the same problem with my 525.
Display: choose activity.
Bluelight usually turn on when i pick up the remote but not now after i've changed the batteries. And none of the buttons work either. Need a solution.. plz!

Nov 03, 2007 | Logitech Harmony 890 LCD Remote Control

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