Question about Braun MULTIMAG SlideScan 4000

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Random black lines on scanned slides

Hi all, got a bit of a wierd one. I'm currently over half way through a run of 6,000 slides, and the slidescan has started to place black bands on the slides in random positions and random thickness. It appears to not be scanner random areas of the slides. I've installed it on several machines with the same results so I know it must be the scanner.

Just wondering if anyone has had this problem before and of course if there was any work around for this.

Thanks in advance !


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  • danjbudd Feb 21, 2008

    Thanks for your help. I have already tryed your suggestions prior to posting but with no effect. As you can see from below, its getting even worse now, I can't even do a single slide now.

    Spoke to my supplier today and he has got in contact with Braun in Germany who will hopefully be ringing me today so I will keep my fingers crossed.

    Thanks for your help !!

    Dan Budd



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The problem is likely to be a failure of the ribbon cable between the scanning head PCB and the mother board. This is a 28 pin cable, the cable run is poor, the type of cable is IMHO not the best for this application and is too short. The continuous flexing of this cable as the the scanner scans results in fractures of the copper. Replacement of the cable is required.

Posted on Feb 18, 2010

  • patrick274 Jun 02, 2011

    Any idea where we can get the cable?


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Normally dark lines are a speck of dirt sticking on to the glass and when scanned continuously, it appears as a line. Clean the glass thoroughly. Ensure the slides are dust free. If the lines are appearing in different locations, it means the dust gets removed while scanning. Line in the same place could be because of glass is scratched. The above is common with roller scanners.

For fat bed scanners, there will be no scratch on the glass. It must be from the slides/documents

Posted on Feb 21, 2008

  • Mohan Sriraman
    Mohan Sriraman Feb 23, 2008

    From the picture you had displayed, it appears that the scanner is faulty. It could that it is not capturing the data. You can check if the lighting is okay by keeping the top cover open. If the lighting is not okay, then you can try changing the light source. Some scanners use cold white light and some use RGB LEDs (Red Green Blue Light emitting diodes).

    If the light is okay then the problem could be in data capture.I have no solution for this as it appears to be totally a hardware problem.



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