Question about GE Refrigerators
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Posted on Jan 02, 2017
THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.
Posted on Apr 10, 2008
need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see
Posted on Apr 12, 2008
Had the same problem, dispenser stuck on crushed ice, even when cubed ice is selected. There is a magnetic switch behind the panel where the motor for the ice dispenser is. It gets water in it and freezes so it is not free to go up and down. It is always down for crushed, but for cubed ice, the magnet pulls it up. when it's frozen with ice, all you'll get is crushed. You'll have to defrost it. You can defrost the whole freezer, but better to just remove the ice dispenser and defrost that. Three 1/4'' bolts hold secure it. You'll have to unplug the wires from the back of the freezer to remove the unit. The just let it defrost and dry. You can remove the switch from the panel and dry it out too. I've had to to this several times and am looking for a solution to keeping water out of the thing so it won't freeze again. Has anybody solved that?
Posted on Mar 28, 2009
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