Question about Apple iPod touch

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Itouch not showing on my itunes

I have just bought a 8gb itouch. i plugged it in my usb. the itunes 7.6 didnt recognize. my computer is ms xp pro. thanks

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  • awasthineha Sep 06, 2008

    I too have ipod touch 8GB and its not showing up in itunes! I tried unloading itune and relaoding again but that doesn seems to work out!1 :(

  • sweetiepie61 Dec 19, 2008

    I have also just gotten an itouch and it wont work on my computer. i have uninstalled and reinstalled itunes mutiple times, so i know i have the latest version of itunes and quicktime player. when i plug it in it will reconize something is plugged in, but it says, "the required software is not installed." i dont know how to fix this problem. my ithouch works fine on my family computer, just not my laptop.

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Usually, unplugging, replugging it and then rebooting solves the problem.

your other options are a driver issue..either with the ipod drivers, itunes, or the USB drivers for your computer itself. since your ipod video and psp work fine, you can rule out USB drivers, but that doesn't rule out additional driver problems.

the other option is there's some kind of failure with your ipod..and sometimes if a device starts drawing power before doing any kind of communication with the computer (like when my rockbox-hacked ipod goes into charge only mode) then windows will assume there's a hardwire issue. the best way to determine if it's an issue with your ipods are take them to another computer and see if they work. if they work fine...try uninstalling and reinstalling itunes (back up your music and database) and see if that solves the problem. if none of that solves it and you know the ipod shuffles are good..then your system has suffered from the mysterious driver failure that's plagued a lot of systems. and generally the only real solution is to reinstall windows from scratch.

Posted on Feb 20, 2008

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1 Answer

My itouch is locked with a passcode and it shows the itunes with the USB port pointing at it and when i plugged it into my itunes it said that it couldnt connect to the ipod because it was locked by a...


Okay well you have to do a full restore. Turn your itouch completely off. With it off, hold down the circle button and plug in the USB cable connected to your computer. The itouch will power on and you will see the apple, but keep holding in the circle button. After 15-30 seconds, you will see another (different) cable/itunes screen on the iphone. iTunes should then recognize that the itouch is in recovery mode and you can then do a restore. You should be good from there.
Remember, turn off the itouch. Then while its off hold down the circle button and plug it in. Keep holding down the button until the recovery screen comes up. Good luck!!
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May 18, 2010 | MP3 & Digital Media Players

Tip

Fix Disabled ITouch that ITunes will not recognize


If your itouch reads "disabled connect to itunes" and shows the "locked" icon and your itunes will not even recognize the device and itunes says your itouch is locked and enter password, Here is what you do to restore your itouch: (you will lose all itouch contents but it is worth it as almost all say it is broken and worthless)
1. Turn off your itouch or ipod. Do not have charger / usb connected to ipod or itouch.
2. With device off, connect the charger end of the cable to the itouch / ipod but do not plug the usb into the computer.
3. Open Itunes
3. While holding down the menu button (and I mean keep holding it down), plug the usb into the computer.
4. Wait to see the new wonderful graphic on your device and computer screen that shows that your ipod / itouch is recognized.
Your itouch will start immediately restoring itself and you are ready to fill it up with wonderful images, photos and videos again!
So happy to share this tip. It saved me money and time.

on Jun 29, 2010 | Apple iPod touch

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Error (13) in itouch keeps showing when restoring, HELP!!!! how can i fix my itouch out of this freezed screen displaying a cd and usb port.....PLEASE!!!


From Apple Website 1. Restart your computer (yes, you have too)
2. plug in your ipod touch (it should have the usb cord and itunes picture on the screen)
3. open itunes.
4. itunes will recognize the ipod. just ignore the message, and then hold down the home and hold button (on the top) for about 10 seconds, and after you count to 10, release the top hold button, but still holding home.
5. itunes will pick up the ipod, and once it does, release home.
6. Now click restore, and everything should work fine.
(if problem persists, try turning off firewall, and close all other programs)

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My itouch screen is frozen and I cannot unlock it.


plug the usb cable from your computer to your itouch. then use itunes. itunes will do the job automaticly.

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I purchased a used itouch ipod 8gb and it is locked


Hold down the power and home keys down for about 10 seconds each while plugged into itunes. When the screen goes black, release the power button but keep holding the home key until itunes says. We have detected an itouch in recovery mode.

From there you can restore as normal via iTunes.

Jun 21, 2009 | MP3 & Digital Media Players

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Bought it locked


well connect it to itunes, and reformat that should do it. If it dosent do the trick then try and restart your ipod

Apr 11, 2009 | Apple iPod touch

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ipod touch only reads apple's usb cord are you using apples usb cord

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HOW TO GET MY WINDOWS VISTA TO RECOGNIZE MY IPOD TOUCH 8GB?


Do you have iTunes 8?  Are you sure that there's nothing wrong with your iTouch's USB cord? Have you checked your PC's USB ports by plugging in another USB device?
If you've tested all of that and you're still having issues, feel free to call me. I can walk you through some more trouble shooting.
Dan Crowley, iKnowApple.com 919.280.3101

Nov 07, 2008 | Apple iPod touch

1 Answer

Computer not reading ipod


How did the live chat go?

heres something
http://www.fixya.com/support/t744308-itouch

Try it, I wrote it for a Itouch / iphone generally but basicly if its a driver issue that should solve it.

If not, can you post me the status of the ipod from the device manager?

Jul 23, 2008 | Apple iPod classic MP3 Player

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