Question about Apple iPod touch

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Itouch not showing on my itunes

I have just bought a 8gb itouch. i plugged it in my usb. the itunes 7.6 didnt recognize. my computer is ms xp pro. thanks

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  • awasthineha Sep 06, 2008

    I too have ipod touch 8GB and its not showing up in itunes! I tried unloading itune and relaoding again but that doesn seems to work out!1 :(

  • sweetiepie61 Dec 19, 2008

    I have also just gotten an itouch and it wont work on my computer. i have uninstalled and reinstalled itunes mutiple times, so i know i have the latest version of itunes and quicktime player. when i plug it in it will reconize something is plugged in, but it says, "the required software is not installed." i dont know how to fix this problem. my ithouch works fine on my family computer, just not my laptop.

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Usually, unplugging, replugging it and then rebooting solves the problem.

your other options are a driver issue..either with the ipod drivers, itunes, or the USB drivers for your computer itself. since your ipod video and psp work fine, you can rule out USB drivers, but that doesn't rule out additional driver problems.

the other option is there's some kind of failure with your ipod..and sometimes if a device starts drawing power before doing any kind of communication with the computer (like when my rockbox-hacked ipod goes into charge only mode) then windows will assume there's a hardwire issue. the best way to determine if it's an issue with your ipods are take them to another computer and see if they work. if they work fine...try uninstalling and reinstalling itunes (back up your music and database) and see if that solves the problem. if none of that solves it and you know the ipod shuffles are good..then your system has suffered from the mysterious driver failure that's plagued a lot of systems. and generally the only real solution is to reinstall windows from scratch.

Posted on Feb 20, 2008

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Fix Disabled ITouch that ITunes will not recognize


If your itouch reads "disabled connect to itunes" and shows the "locked" icon and your itunes will not even recognize the device and itunes says your itouch is locked and enter password, Here is what you do to restore your itouch: (you will lose all itouch contents but it is worth it as almost all say it is broken and worthless)
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My son had the same problem and I found that there was a loose or dirty connecting of the connector on the itouch. I used a cotton swab and iso-propyl alcahol and cleaned the connector. If this doesn't fix it, try carefully wiggling the connector to see if he iTunes recognizes it. I did have to restore the unit and then reloaded it. I was glad I did not have to replace the connector as it is a fine pitch soldered connection requiring the right tools.

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I restored my itouch but itunes still wont recognize it


You may need to reset the driver
and then possibly update your itouch firmware to get it working again....
-Close any other open programs
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-Open the iTUNES application and leave it on during this process, you may minimize the program if you'd like though!

-click on your Start Menu
go to Control Panel
click on System icon [computer w a check]
goto the tab that says Hardware
then the Device Manager button (alternatively, u can access the device manager by opening up the RUN command and typing in "CONTROL.EXE SYSTEM" and hit ENTER)
-Under DEVICE MANAGER, click on universal serial bus controlers
to expand the catagory
then you itouch should be in there
it may be under a name like "USB
Mass Storage Device"
then click [up/plus on the toolbar] and choose
the unistall driver option[computer with an X]
(don't worry, your data on the iTouch will be fine!)

-Next plug your itouch back in it should
recognize it
Now then, try to update the firmware through Apple

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5. itunes will pick up the ipod, and once it does, release home.
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Do you have iTunes 8?  Are you sure that there's nothing wrong with your iTouch's USB cord? Have you checked your PC's USB ports by plugging in another USB device?
If you've tested all of that and you're still having issues, feel free to call me. I can walk you through some more trouble shooting.
Dan Crowley, iKnowApple.com 919.280.3101

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Computer not reading ipod


How did the live chat go?

heres something
http://www.fixya.com/support/t744308-itouch

Try it, I wrote it for a Itouch / iphone generally but basicly if its a driver issue that should solve it.

If not, can you post me the status of the ipod from the device manager?

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