Question about Kenwood Food Mixers

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Our Kenwood km 001 was working fine, turned it off, went to turn it an again - nothing! Any ideas please?

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  • ali_roper Feb 06, 2010

    we've done all of the above - no joy am afraid.

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  • Kenwood Master
  • 6,993 Answers

Hello,

check the power cable that connects to electricity. And if its the type of cord that uses fuse, check the fuse if its burnt. Also check the wall plug if current is entering into it.

If you check the wire and you seem not to find any problem, then your Kenwood is have a power problem. May a IC or fuse or resistor is burnt from the inside.

If you do not have idea about tech, then I would advise that you give your Kenwood to a repair to fix the problem for you.

But is you believe you can fix it yourself, you can simply loose the kenwood and check the power panel if your will see any fuse or if the power cord has loosed contact.

You can trace the power part of your kenwood from the power cabe.

Best regards.

Posted on Feb 06, 2010

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  • Master
  • 506 Answers

First things first How old is this unit? If it is less than a year Kenwood will replace it. Now if it is older than a year have you verified that you have 120Vac from the wall outlet? If you have we can proceed with troubleshooting the unit. Any of the following will require some disassembly of the unit. Again I want to stress that If it is under warranty opening the unit may void the warranty so please be aware of this. We need to determine the point of failure. It could be the switch, a fuse or possibly a bi-metal thermostat has blown open.

We will start with the fuse. Start by unlpugging the unit and removing the housing. At the entry point of the AC line there should be a fuse holder. Remove the fuse, if it is a clear glass fuse check the fuseable link inside has it been blown or not? If it is not a glass fuse you will need a ohm meter or continuity meter. If blown replace with correct amperage fuse.

Now for the switch, locate the power swith on the inside. Take a volt meter and measure from ground to the switched side of the contacts. When open you should get no voltage, when closed you will read 120VAC. ( BE CAREFUL THIS IS A SHOCK HAZARD)

Bi-Metal Thermostat.

Locate something that looks like this.
http://img.directindustry.com/images_di/photo-g/bimetal-thermostat-120372.jpg
If you cannot find one there may not be one. This is for overheating purposes.

Lastly here is the manual for your mixer stating the one year warranty. Good luck!
http://www.kenwoodworld.com/Global/Instruction%20books%20(User%20manuals)/Food%20Mixers/88907iss3%20KM001%20to%20KM006%20English%20only.pdf



Posted on Feb 04, 2010

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