1) Have a chat with your ISP - I was troubleshooting the same error and found the basic tariff supplied by the mobile phone company did not support Yahoo chat but Skype and Camfrog was ok
2) Check settings
Download the manufacturer's software ( by using the CD or from their
Once your webcam is working on your computer,you can configure it
to Yahoo Messenger.
Its good practice to disconnect and re-connect your
webcam before you start - if you have been using it elsewhere the Yahoo software
may have difficulty in locating it. Mine, I just unplug it from the USB and plug
it back in, if yours is integral with the computer you will have to re-start the
computer, unless the software has a feature for this.
Of all the chat
programs, Yahoo is the most painful software to set up but if you follow these
instructions you should be ok.
Open messenger - on top toolbar. Left click ( > ) Messenger >
Preferences > Connection - Select 'no proxies' or 'connect direct to the
internet' depending on the version of messenger you have
make sure your
internet connection and country are correct in the lower two boxes > Apply
> Messenger > My webcam - the warning panel
will launch, click 'OK' and your webcam will start. You should be rewarded at
this stage with your happy smiling face.
With webcam still
running > Messenger > Preferences > Webcam > Camera Source - set
your webcam as default using dropbox. > Camera Settings - adjust settings to
suit. > Apply > OK
Take a note of any additional software, if you have
multiple choice for Camera Source, you may wish to uninstall any redundant
webcam software later to prevent conflicts
Messenger > Preferences > Webcam - make your selections ( who you will
allow to view you) > Apply > OK
When you are both on
line and wish to show your webcam > Actions > 'Invite to view my webcam'.
This will launch an invitation on your contacts screen when they 'Accept' your
webcam broadcast will start- There can be considerable time lag ( 1 minute)
before they see you, so dont be too impatient ( You can check the status on
the bottom left of your webcam panel. You can 'drag and drop' the frame to a
convenient location by grabbing the top border.
There is a shortcut ( webcam
icon ) down by your pic as well
Your contacts needs to configure their
connection the same as above or they may get a "webcam not connected" message
If you complete the above and still have problems - check to see if
your cam is compatible with Yahoo
To find out
what the requirements are for messenger webcams, check out the following.http://help.yahoo.com/l/uk/yahoo/messenger/messenger9/webcam/mstacamreq.html;_ylt=AghoQIvxhmhcugo.AOaNKaokPCV4