When I try to dock my laptop all I get is a image on my monitor. I have sent the docking station back a few times and the problems still happens i also tried another laptop of the same model and still the same problem. Dose any one know of a fix or any settings that need to me set??
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A docking station is an extension or addition of ports for a laptop computer. Once the portable computer is docked, you can access the docking station's ports, such as PS/2 or USB 2.0 ports, through your computer. Some docking stations have monitors that you can connect your computer to, placing your video on an external screen so you can turn off your computer's monitor and conserve some of your computer's energy. All Dell docking stations will have the same general troubleshooting steps.
Plug your laptop's power adapter into the docking station and dock your laptop onto/into the docking station. If there is no power going to your laptop from the docking station but it works when the power adapter is plugged into the wall, the docking station is bad and needs to be replaced. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power goes on but your computer doesn't recognizes accessories such as a USB mouse--plugged into the docking station, try a different port on the station. If it works in a different port, the previous USB port is burned out. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized, you might have a corrupted docking profile. Undock the computer and dock it again once it has fully started up to reset the docking profile. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If you have an external monitor and it is not working, completely close the lid on the laptop so the image will move to the external monitor. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized and resetting the docking profile fails, update all drivers through Dell's support website and then re-dock the computer. Some of the software that runs the hardware may have become corrupted. Hope this helps
I see that you are experiencing a video issue with you back light on this case, you mentioned when docked on your docking station you see the video on you monitor but when undocked you get a black LCD screen and see shadows of what is on the LCD screen.
this is a back light issue that you are experiencing.
We can try and check some settings regarding this concern and se if there is anything we can do to correct what you are experiencing with your laptop
As soon as you turn your Laptop on keep on tapping F1 to will bring you to the BIOS screen if the BIOS shows up on you LCD screen without going black then most probably yo may need to change some settings in windows regarding the the LCD and power options.
Try docking back into your docking station and inside windows go to power options, and set your system power options to balanced.
On your Desktop right click anywhere on an open space to get the menu list click on personalize then click on display then click on advance settings, look for screen refresh rate change it to 59Hrtz then undock from your docking station and try booting into windows without using the docking station to check if the video will show on the LCD again on this issue.
unplug everything from the docking station, and press and hold the power button for about 15 seconds. Afterwards, plug in only the power and the monitor to the docking station and dock the laptop (make sure the laptop is turned off before docking and turn on after docking). If you still have issues it could still be hardware or software at this point. If you do not have issues, plug in one thing at a time to the docking station (mouse, keyboard, ect.) and restart the laptop each time until the problem starts again. this is how you will know if a device in the DS is causing the issue. if your monitor is vga (port on back of docking station where monitor is plugged into is blue) try plugging it directly into the laptop. also try plugging in the keyboard and mouse directly into the laptop (if they are usb) and anything else you may have plugged into the DS. This will be a better way of testing your devices. If all devices work fine, i would say that it could be more of a hardware issue with your DS.
Do you have an external monitor for use when the laptop is on the docking station? If so, does your laptops screen come on when it's not docked?
If you're using an external monitor while the laptop is docked, make sure that the screen selection is for external monitors, by pressing/hold the FN key and then press the F8 key to cycle through the choices between LCD, Monitor/LCD or Monitor only.
You need to check the plug that plugs into the laptop to determine that you don't have a faulty lead or plug. Test it with a multimeter and wriggle the plug to see if the voltage reading remains steady. If it doesn't then it could be the lead and this is easily repaired.
You may be able to borrow an adapter to test your laptop's connector.
If you determine the fault is with the laptop then problem is most likely the connector socket on the laptop, it most likely need re-soldering onto the motherboard, or needs to be replaced. This requires the laptop to be dismantled completely.
A docking station would solve your problem because the docking station has its own power connector and you plug the existing power adapter into the docking station.
My HP is connected to a docking station, the other advantage is that the docking station has several more ports than the laptop which is useful.
You can try to update any system utilities drivers and docking station drivers. However, I found that with IBM and Gateway, when you remove a running machine from the docking station they tend to glitch just a bit and when you redock them they have issues. Your issue is the docking station attachments, I've also seen issues with the monitor only, mouse only and keyboard on the laptop, all not working. I've had a couple that if I used the "safely remove hardware" then they would work when removed then redocked, but not all machines give the safely remove hardware option with the docking station. If yours does, try that. If it doesn't and there are no driver updates or the updates don't work, then, unfortunately, I'm afraid you'll just have to live with restarting after every redock. One other thing you might try is, after redocking, do a hardware search. It may find the attachments. I know this is also a pain, but it may be easier than rebooting every time.
You will need to dock the closed laptop first, then use the power button on the dock to turn it on. This will result in the output to the monitor. Alternatively, if you have the laptop open, you can toggle between the laptop LCD and external monitor (or both) by holding the blue Fn key (on the laptop keyboard) and pressing F5.