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PRINTER CARTRIDGE STALLED

Every time I print something after the printer is done printing it says that the ink cartridge is stalled and can't print anymore. I have to turn off the printer and turn it back on in order to print anything else. Also sometimes when I'm printing in the middle of printing papers the same messege pops up and when it resumes printing it skips pages. Every time I print something after the printer is done one page printing it says that the print cartridge is stalled and can't print anymore. I have to turn off the printer and turn it back on in order to print anything else. Also sometimes when I'm printing in the middle of printing papers the same messege pops up and when it resumes printing it skips pages.

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  • Anonymous Apr 07, 2008

    my cartridge is stalled

  • Anonymous Sep 20, 2008

    Exactly the same tproblem as described

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Is there someting stuck in the printer like a pencil or a keychain, something small that would allow paper to pass but also trigger a sensor in the printer as the printer can detect that paper is being passed unevenly.


Question: does it just say that the ink cartridge is stalled or does the cartarige really stall?

Posted on Mar 10, 2008

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1 Answer

How do I fix printer prblem


Depends on your printer really. Firstly have you properly followed the instructions before loading the cartridges? With most you need to pull off a tab covering the ink outlet. That is on the assumption that the printer is new or this is the first time you have changed cartridges.
Some printers won't print if one cartridge is empty but the others are full.
It is also possible that the printer has stalled because the print queue stalled when the ink ran out.
Access and clear the print queue. Restart both computer and printer.

Other than that impossible to say until you identify the printer - but most have a diagnostic mode.

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Hi!
Lets see if I can Help you.
first remove your color cartridge and check it protection tape was removed. If it was reinstall color cartridge and run your page test as if you were installing your printer the first time follow the instruction step by step.
There is also a troubleshooter section in your owners manual.
I need to know if your printer recognized the new ink cartridge when you in stalled it.
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Sounds like an issue with the print carriage. When it's out of alignment and tries to print, it can make awful noises. HP.com has a web page that describes a number of troubleshooting steps when you have print carriage issues:

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There's also a related web page having to do with the noise coming from the printer:

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Well I hear time and time again that the non-manufactured ink is cheaper - and people are right since it really is. Unfortunately since the cartridge is a knock off of the original or a refill any number of things can happen including jams, ink leaking, false readings, power issues, and so forth.

I suggest you take out the OEM cartridges and put in real hp cartridges. The hp printers are getting smarter about genuine cartridges and sometimes will not accept which could be what your experiencing. Replace the cartridge with real hp cartridge and try to print something out.

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Clean the rollers, and if the it stalls again just tap the off button and that should reset it and should cont. printing.

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