Question about Apple MacBook Pro Notebook

1 Answer

Apple Mac Pro powers up but never leaves grey startup screen. Grey screen with apple in center appears and timer icon keeps spinning. Can someone help?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,841 Answers

You may need to repair permissions. Restart your Mac while holding down the Shift key. Once in safe mode repair permissions and then restart. If that does not work you probably need to reinstall the OS. To do this, repeat the procedure and boot from the restore DVD and check Archive and Save User Information then reinstall the OS.

Posted on Feb 04, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My apple iMac will not boot up i have a grey screen with an apple


Please carefully do this while grey screen during start up Mac OS Gray screen appears during startup. if you need any technical guidance Apple Customer Service .

Jul 15, 2014 | Apple iMac Computers & Internet

2 Answers

Computer powers up but only a grey screen appears


Use Recovery Disc to repair. You may lose everything.

Aug 26, 2013 | Apple MacBook Pro Laptop Computer with...

1 Answer

Starting iMac OS 10.6.8


Hi Jan,

If you see a spinning grey earth globe, then it's an easy fix.
Starting from a shut down mac, press the start up button then immediately press and hold the Alt button until you see your startup disk appear, release the Alt button, ... select your startup disk and then hit return. The mac should boot up normally.

then immediately go into the System preferences and choose the StartUp Disk icon and make sure you select your harddrive as the start up disk. somehow, network disk was selected and it is timing out looking for it...

Mar 02, 2013 | Apple iMac Computers & Internet

1 Answer

My Apple mac book pro will not boot up. I have a grey screen. I've taken out the battery held doen the on button for 5 seconds and re connected it nut I've still got a grey screen. Help


The grey screen is the bios of your laptop is booting, this is freezing for some reason.
Do 3 things.
Try holding power button down for longer at least 10-20 seconds.
do a PRAM reset, apple symbol, alt P & R keys all held on boot up.
Do a smc reset.
  1. Shut down the computer.
  2. Disconnect the MagSafe power adapter from the computer, if it's connected.
  3. Remove the battery.
  4. Press and hold the power button for 5 seconds.
  5. Release the power button.
  6. Reconnect the battery and MagSafe power adapter.
  7. Press the power button to turn on the computer.


---


Please dont forget to vote this answer was helpful

Many thanks

------



Feb 15, 2011 | Apple MacBook Pro Notebook

1 Answer

I have a apple ibook g3 model m6497. i know its older. my laptop will not boot up. grey screen with apple but no loading spinning icon. when i hold down the options button it jumps into a blue screen with...


Most likely your Hard drive has gone bad. Hard Drives typically last anywhere from 3-5 years.The grey screen with the apple signifies that it found a Hard drive with your OS (Software) installed but it can't seem to go past that because the Hard Drive may be failing.

Dec 13, 2010 | Apple iBook G3 Mac Notebook

1 Answer

A grey screen is on my computer with a bunch of codes on it, I cannot get to any other screen. Along with it is a black box saying I need to restart my computer, when I do and turn it back on the same...


Booting up in safe mode will allow you to open disk utility (Applications -> Utilities -> Disk Utility) and repair permissions / repair disk from there

To start up into Safe Mode (to Safe Boot), do this:

  1. Be sure your Mac is shut down.
  2. Press the power button.
  3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
  4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

Dec 08, 2010 | Apple MacBook Air

1 Answer

Computer froze and will not restart


Hi,
You need to reset the firmware.
Remove the battery, and boot up but holing the power button down until you hear a loud Beeeeeeeeep, and the lights start flashing. Let go, and wait.
Regards.

Jul 21, 2010 | Apple MacBook Pro Notebook

1 Answer

Wont start up completly


there is the single user start-up, which you were thinking of. There is also a safe-boot for macs.

To start up into Safe Mode (to Safe Boot), do this:

1. Be sure the computer is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone but not before.
4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

During startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.

During startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.

To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.

Jun 24, 2009 | Apple iMac G5 Desktop

4 Answers

MacBook Pro Black screen and shining sleep indicator


is the battery fully charged? try plugging it in then press the power button again.

Jan 10, 2008 | Apple MacBook Pro PC Notebook

Not finding what you are looking for?
Apple MacBook Pro Notebook Logo

Related Topics:

98 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Computers & Internet Experts

paulcarew

Level 3 Expert

2458 Answers

Martin Buck
Martin Buck

Level 2 Expert

82 Answers

Paul Bade

Level 3 Expert

1516 Answers

Are you an Apple Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...