Question about GPS

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I have a Garmin GPS Zumo 660. I've been trying to download music for two days. I even purchased another memory card. But in trying all kinds of things, and even calling Garmin to help with the new disk and to download music (which still didn't help) i have erased what was on the Garmin. It has no voice now, no maps, no restaurant listings, nothing. HELP!!!!!! How can I restore back to original???????

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  • weaver2006 Feb 04, 2010

    I have the Zumo 660, Garmin GPS, I had support on phone yesterday be cause I have been trying to down load music. Could't. Purchased extra memory card. still wouldn't work. She had me to fomat card. In that process I also erased the garmin info. There is no voice, no maps.
    Please help me. I don't know how to restore back to original state.

  • weaver2006 Feb 04, 2010

    Hi,
    this is my boyfriends, the box and all else is at his house. I'm going there tonight and I will see
    if there is any cd's or dvd.


    I do have a City Navigator North America NT. DVDmap. But I can't
    get it downloaded to the device itself. I think I have it downloaded on my computer.


    My only job was to download music to this and then we're going to Florida. I have screwed this up royally. And I can't say anything to him yet. I have to try to get this fixed first. It cost like $800.00


    I feel sick. Woke up at 4:00 this morning worrying about it.


    I'll let you know tomorrow if I found anything else.


    Thanks
    Karen

  • weaver2006 Feb 05, 2010

    Ekse
    I checked and there is not a cd with/in the box.
    Earlier today i went to a recovery site to download and a box came up and said it couldn't
    open a movie.? Don't know what that was about.
    Do you know a good recovery site I can download and possibly recover my files?
    I have not downloaded anything additional onto the orignal disk, because it would take anything.
    It went through all the motions like it downloaded, the box came up and showed 1 of 194 songs downloadiing, but each time I disconnected the usb cable and checked the garmin GPS itself, there was nothing added on. That was my first dilemma.
    Then I called Garmin, and ended up in this situation now.
    I just messed it up.


    So if you don't know a recovery site that I CAN download from I will be called Garmin first thing this morning.

  • weaver2006 Feb 05, 2010

    Wouldn't this be something that is on line and I can download from their site since my Garmin has been registered?

  • weaver2006 Feb 05, 2010

    Hi
    Just wanted to tell you I called Garmin. They helped me totally.
    So why did I pay you?

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Did you receive cds or dvds with the garmin that contain the maps and related? if not then The format erased everything from the card, if the advice was given by garmin, you should get in touch with them again, you may have to get them to send you a new card or possibly send yours in to get it reloaded.





Posted on Feb 04, 2010

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  • Ekse Feb 04, 2010

    Well the device is not ruined, definitely not, just the files are gone, if they can't be reinstalled from the cd's then you will have to get in touch with garmin, it might take a week or two or more if you have to send the unit to them. Or talk to your dealer.

    you might be able to recover all the files with a data recovery program, but if you have put anything into the sd card after the format, then the old files would have been overwritten by new files and they would be beyond recovery, so everything just needs to be reinstalled into it, or reloaded.

    As for getting music into the player, you need mp3 music files, and then you just put them inside the music folder in the garmin? or similar, I haven't done that myself but I Imagine thats how it done.




  • Ekse Feb 05, 2010

    I use file scavenger, the program is not free. http://www.quetek.com/prod02.htm

    I can't guarantee that it will solve your problem, actually I think its quite unlikely that you would be able to get it exactly as due to the format the folder structure and filenames may be lost - rendering the files useless until renamed and placed on their proper folders, this would make the recovery very difficult and waste alot of time..

    you may have to get in touch with garmin again since the memory card was formatted and get them to send you another card or get the old one reloaded with the software that was on it originally.


  • Ekse Feb 05, 2010

    call garmin, as far as I know, no.

  • Ekse Feb 05, 2010

    Did you have the wrong SD card in the garmin or what was the issue? If you have signed up for the unlimited plan, there is a 7 day trial there which you can cancel from your profile. if you purchased one time assistance, please contact premium.support@fixya.com for billing support.

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A "Clearing User Data" reset is engaged by holding a finger on the lower-right corner of the screen while turning on the device. Keep the finger pressed on the screen until the query message appears, touch "Yes" to clear all user data.

Note: this deletes all user-entered information and all original (factory) settings are restored. If you dont have one Back-Up of this information, you lost the same. Sorry.

Settings – Security
While hard-mount physical security options might be limited, the zūmo 660 provides two security settings that will help protect user data. Garmin Lock allows a four digit PIN to be created and stored in a security location, and Safe Mode, unless turned off, disables all functions requiring "significant" operator attention that could be distractions while in motion.
Restore will put security settings back to original values, except for the PIN or its location.

Hope thats help.

Posted on Feb 04, 2010

  • ZJ Limited
    ZJ Limited Feb 04, 2010

    I'll can suggest try with Data Recovery Software; check here for details: PC-Inspector

    Good luck.

  • ZJ Limited
    ZJ Limited Feb 04, 2010

    Ups, sorry, I forget the link... PC-Inspector

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