Question about HP Photosmart 3310 Printer

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HP 3310 printer

I tried to print and heard loud grinding noise. I turned printer off and restarted. I saw a message indicating carriage jam. I checked, found nothing jamed, removed all ink cartridges and restarted printer. Now I just get the big yellow sign indicating error!, the printer goes into maintenance, says to press ok and continues going into maintenance cycle only. Can you help me?

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My ink cartridge door is open and I can't get it closed.

Posted on Dec 08, 2008

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The printer tends to throw off a plastic gear from its axel inside. Probably the cause of this sound. Refer to http://www.fixya.com/support/t439120-ink_system_failure_error_message

Posted on Oct 07, 2008

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I took it to Best Buy where it was purchased and was told it was not worth it to repair unless I had the extended warranty which I did not. So it went to the dead printer recycle bin.

Posted on Feb 21, 2008

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check this link out.

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