I tried to print and heard loud grinding noise. I turned printer off and restarted. I saw a message indicating carriage jam. I checked, found nothing jamed, removed all ink cartridges and restarted printer. Now I just get the big yellow sign indicating error!, the printer goes into maintenance, says to press ok and continues going into maintenance cycle only. Can you help me?
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There is probably a problem with the position of the cartridge carriage. Try reinstalling the cartridge and make sure that the carriage is in the center of the cartridge access area and the center of the cartridge assembly bar. If it is not try moving the cartridge assembly in either direction and restore the printer for printing. Note any sounds as the cartridge attempts to go to its home position. Any grinding noise may indicate that the position of the cartridge needs to be adjusted. Be patient and adjust the cartridge position again until no grinding sounds are heard. It may help to unplug the printer for 30 seconds between adjustments. Good Luck!
yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.
Check the plastic strip that you'll see along the carriage track. Make sure it's clean. Take a soft cloth and dampen it. Run it up and down the strip and make sure it's clean. If there's any ink on it, it could cause carriage jams. The strip has tiny lines on it which tell the electronics where the carriage is. If the strip is dirty, you'll get jam messages and sometimes the carriage will slam against one end or the other.
Sounds like an issue with the print carriage. When it's out of alignment and tries to print, it can make awful noises. HP.com has a web page that describes a number of troubleshooting steps when you have print carriage issues:
The Resume light continues to blink after the paper jam is cleared.
The carriage is stuck or making a grinding noise.
1. Lift the top cover to the printer.
2. Turn the printer off and then on again.
3. Unplug the power cable from the back of the printer when the grinding noise starts.
4. Move the carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct).
5. Take out the cartridges and close the top cover. Turn the printer back on!
6. Reconnect the power cord.
7. Open the top cover, reinstall the cartridges, and then close the top cover