Question about Wacom Intuos2 A4 Oversize DTP (XD-1212U-D)

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The orange light is on but no one is home!

My wacom tablet which I have had for about 5 years has suddenly stopped working. The orange light sometimes comes on but does not "pick up" the pen or mouse. I have unfortunately lost the clear cover in transit, would this be the cause of the problem?

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  • donnietheg Mar 06, 2008

    Hi I have the same problem. I still have my plastic cover. That can't be the problem. I suspect that it is the pen. I'm looking for a way to repair it...

  • Anonymous May 14, 2008

    i also have the problem. since it affects both the mouse and the pen, i can only assume that it is in the tablet.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: My Wacom Intuos3 tablet won't switch into pen mode

I had the same problem with my Intuos3 on Vista. Tech support suggested the following.

Do this.....Go to Start--->control panel---->system(in classic view)---->device manager--->click on "human interface devices"--->then click on "Wacom virtual HID driver" and right click on that and disable it. Your computer will ask you to restart and you will want to do that.

Everything works fine now.

Posted on Aug 14, 2008

SOURCE: Wacom Tablet overly sensitive

I also had this problem. Then I tried changing the frimness of the pen, and now it works perfectly fine.
Go to Pen Tablet preferences, then in the Pen tab, change the softness scale to "Firm" then it should be fine.

Posted on Nov 02, 2008

  • 1 Answer

SOURCE: My Wacom Intuos3 tablet won't switch into pen mode

The winning answer came courtesy of Mr Benedikt Schmitt of Wacom Europe, who offered the following solution: from the Windows Device Manager, disable the “Wacom Virtual Hid Driver” device. (Go to Control Panel > System and Maintenance > Device Manager, find the driver, right-click it and choose “Disable”.) One reboot later (welcome to Windows-land, circa 2008?), everything works as desired. Pressure and tilt sensitivity inside Photoshop still work, and the pen functions just fine in the rest of the Windows desktop. The absolute mapping makes it an absolute pleasure to point quickly and precisely. It makes my laser mouse feel rather clumsy navigating a large 24′ screen!

Posted on Mar 22, 2009

  • 1 Answer

SOURCE: My Bamboo Fun Tablet pen/stylus is not working.

That happened to me yesterday. What I did was I went to the wacom site here: http://www.wacom.com/downloads/drivers.php, selected my tablet make and operating system, and downloaded the driver update. I installed it and as soon as it was done my pen started working again. Hopefully this works for you too!

Posted on Apr 03, 2010

  • 1 Answer

SOURCE: Wacom tablet stopped working, blue light on.

Hey I had this problem too with my Bamboo too, I'm not sure if it was anything I changed or whatever but either way the blue light was on but it wasn't registering the pen.

I found a way just minutes ago to fix it however!

Go into 'start', 'all programs', then look for 'pen tablet'. Hopefully you should have this. If not then download the latest driver for your tablet from the wacom website and that should install it.

Next choose 'pen tablet preference file utilty'. Then under 'my preferences' choose to remove. Bingo! All was well in the world again.

This worked for me so hopefully it will for some of you guys too! Good luck!

Posted on Jul 11, 2010

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Hey I had this problem too with my Bamboo too, I'm not sure if it was anything I changed or whatever but either way the blue light was on but it wasn't registering the pen.

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