Rotating ring/ Glide tray comes off the track -Elite Model 80803
I have tried everything to try to get my rotating/gliding tray to work smoothly, but to no avail. It continually jumps off track and bangs around. The shaft seems to rotate fine, it's the other parts that I can't get to work well. Thanks for any advice you can offer. KJ
Re: Rotating ring/ Glide tray comes off the track -Elite...
Take your round glass tray and plastic three wheeled hoop to a local Sears store, open up the microwaves on display, find the one that is still using something similar, deftly trade out yours for theirs. The new wheeled plastic hoop wheels are slightly bigger and the glass tray raised guides are a bit longer, since the switch no problems like I had. Don't get caught. They do not have those parts for sale at the local Sears store.
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Found 2 possible solutions on the net. (1) Check the engineering change at a Sears store. They reengineered the glass tray and the narrow plastic band the tray glides on. Get the new items from Sears. (2) Cut 1/4" out of the narrow plastic band the glass tray glides on. Possible solutions that look promising.
That's what they do - plenty of focused energy at work here. However, try removing the rotating food tray and, with just a glass of water in the oven (never run it empty!) see if the hum goes away. If so, it's the tray driver/carrier.
It may be bent at the points where the "legs" meet the center hub.
It may be very subtle. It would be useful to see how well it rests in place on the coupler with the tray off and with it on.
Seems like it should be a mechanical alignment or wear issue.