Question about Neff U1721 Double circotherm Electric Oven

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Neff U1721 repeatedly trips RCD. Have replaced lower element 4 times in last 18 months am I likely to have an underlying earth fault, or are "cheap" elements more prone to failure

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  • Wigian Feb 04, 2010

    Thanks, is there a DIY test I can do? I have had the oven out and fully disconnected from the wall supply in the past. I will check tomorrow that there is no damage to the wall connetion or any part of the oven wiring.

  • Wigian Feb 05, 2010

    Had the oven out and partially dismantled this morning. No visible damage to wiring or loose connections. No visible damage to element but some roughness on an area where the two parts of the element are very close together and may have come into contact due to heat expansion. Put everything back together and RCD tripped after approx 8 minutes.

  • Wigian Feb 22, 2010

    Had oven apart again today, latest situation...........
    Element not faulty, runs for hours with door open at full power, RCD trips 1 min after closing door.

    Bypassed the thermocouple override and repeated the results

    It appears the RCD only trips when the oven starts to reach temperature internally and "cycles" the element off. Is this likely to be the thermostat shorting? ahd top off and can see no wiring damage or evidence of burning in insulation or wires etc

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Sounds more like the power supplying the oven is at fault. Need to make sure that all power is correct from stove to box. Very unusual for that many elements to be going bad.

Posted on Feb 04, 2010

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In my experience, you would be well advised to fit a genuine element, I have fitted several copy elements, and they were only lasting 6 months.
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hi, we have had the same problem. You can order the element from many places online, the cheapest is about £25 ranging up to £60 from neff themselves. Fitting it is ok the hardest part is getting the fan off to change the actual element. However, be warned, we are now on our 4th element and it just went again last night. Neff deny that this is a known fault that the elements keep going. However, at least 10 of our neighbours have had the same problem with their oven too!

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If you remove the rear cover in the oven , you will see the element.
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Plz rate my solution.
Thanks.

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