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Blank desktop on boot

Tried right-clicking - nil.
Tried running explorer.exe from Task Mngr - Nil

Help??

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  • Gary Mac Feb 20, 2008

    FN + F3 nothing

    deriver/res unchaged?

    Cheers

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  • 123 Answers

Is the laptop switched to the external vga connector, try pressing the FN (if there is one) and F3 at the same time to see does it cycle through the modes,

did you change your graphics driver/resolution or anything like that?

Posted on Feb 20, 2008

  • Steve Martyn
    Steve Martyn Feb 20, 2008

    can you start in safe mode? you could try a system restore from there...



    Can you plug an external monitor into the laptop and see can you see a bit more of whats going on,

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My Acer Aspire 5552-3691 has a blank screen with the cursor on it... The widows wont load up but it boots up fine amd everything. Please help


The user profile may be corrupt. After it boots up, try pressing CTRL+ALT+DEL and see if a menu comes up that allows you to start the task manager. If it does allow you to start the task manager, you can try clicking "File" then "New Task" then type "explorer.exe" and then click OK to see if it brings up a desktop. You can also type "iexplore.exe" and see if it launches the browser. If any of this works, then use the task manager to launch "control.exe" (control panel) and use it to create an new administrator account if you only have one account active. Then restart the machine and log in as the new user you just created and see if it loads the desktop. If this is successful you can just use the new account and copy any files needed from the old corrupted profile.

Another thing to try if you can invoke explorer.exe is to open My Computer, right-click on the system drive and try and run the disk error check from the tools tab. It will tell you it cannot do so and ask if you want to schedule the check for the next time Window is started. Select "automatically fix errors" and check OK. Restart the machine and see if the disk checking utility finds and corrects the problem.

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When I click on documents, music, pictures, computer and more I get a "System call failed" message.


Hello maribeautybu,

You can Open Task manager-CTRL-ALT-DEL and kill the explorer.exe process. This will cause your desktop to go blank. Then do a CTRL-ALT-DEL and run Task Manager then new task - type in explorer.exe.

Thank You,
Dell-Jesse L
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1 Answer

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If you boot your computer, and after loggin in you receive a Black Screen but are still able to see the mouse move, try bringing up your tsk mngr (Ctrl+Alt+Del) then go to proccess' and click end proccess on explorer.exe then go to applications and press new task then type in explorer.exe, this should solve the problem, if not then I am sorry, that is what solved my problem.

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Check the RAM modules and make sure they're sell seated in their slots. If that doesn't work you might try this.
Bring up task manager Ctrl+Alt+Delete and click the applications tab
Click on "New Task"
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Bring up task manager (Ctrl+Alt+Delete)
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1 Answer

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1 Answer

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