Under the settings for usb connection type change the setting to memory card connection. This is subject to having a memory card (Micro sd) installed. Otherwise you may have to install motorola phone software into your computer and use this to update files on your phone. Regards, David M-G
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Hopefully this will work for you. Go to your cell phone provider and ask them for a 3G Sim card. To my knowledge all V3XX are 3G. I discovered that my service provider had 3G SIM cards after I purchased my husband a v3xx and he had problems with his service. I was told by the service technician when I called for help to try the 3G and it made the difference for my husbands v3XX. I am not certain this will fix your issues but it is always best to use an item t hat has been made special for that phone type... Meaning 3G.... I hope it works. I don't know if it will cost you anything or not. In my state they do not charge for SIM cards. But I have heard that some other states charge around $20 for a SIM card.