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Unable to install Seagate 500gb external hard drive. Not being recognized as a drive in My Computer.

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  • haviland257 Feb 04, 2010

    Hi
    It's still not recognized and there is no software to install, as it is supposed to self install according to the info. that came with it.

    Thanks Peter


  • haviland257 Feb 04, 2010

    It is now showing in my device driver, but I can't see how to access it to save to it.

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  • Master
  • 542 Answers

First you connect the external HDD and reboot your system, after the reboot it will recognise the HDD. Also try to install the software which came along with the external HDD.

Leave a comment for more assistance.

Posted on Feb 04, 2010

  • Rajesh Pai
    Rajesh Pai Feb 04, 2010

    Check whether you have properly installed the USB port drivers. Also check the status of the USB port in device manager. Install the USB port drivers if required may resolve your problem.



    Leave a comment for more assistance.

  • Rajesh Pai
    Rajesh Pai Feb 04, 2010

    Go to disk management and check whether your external HDD has been detected, for this select properties of mycomputer and you can find disk management. if yes, check whether the system has provided any drive letter for that?

    If drive letter not assigned, assign the drive letter and check whether you can see the same in mycomputer. Then you can access drive.



    Leave a comment for more assistance.

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