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Our DocuPrint C1190 FS is only 2 weeks old but photocopies and printed pages are faint in ''patches'' on the page, particularly to the left hand side. However, this only occurs with Black print - colour is fine.HELP! please

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HI
This down to your black of cause cartage, myself if it only 2 weeks old I would go back to the shop and ask them to test it out for themselves, because it may be the heads on the printer that is at fault, some printers have the heads on the ink cartridges and some have them on the inks themselves, if the heads are on the inks then this cartrige could be changed so I would try a new black ink in it first or ask the shop to gave you one in it explace of it you should not be cleaning the heads at this stage of it being 2 weeks old, ask the shop to replace it they will do this for you with no problem, but if you want to try clean it yourself then this what you got to do.


There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.

Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Posted on Feb 04, 2010

Testimonial: "Thank you - I will try this tomorrow"

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