Question about SanDisk Sansa c240 MP3 Player

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My Sansa c240 buttons are not responding. I cannot turn it off. It just sits on the on position, as if it were stuck. Also, I bought a new RCA mp3 player and it will not transfer any songs because it does not have JANUS technology. Is it something I am doing wrong when downloading songs or should I take the RCA MP# player back?

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Hi there, ok first problem; Ihave the same problem with my mp3 now, what I do is turn it on by plugging it in (through the usb cord ) into the computer, this turns mine on, to turn it off I just remove the battery for a second (this is dangerous, it can mess up your harddrive/memory card in the mp3, this said, I've done it like 300 times, no problems)...Other then that, I wouldn't know, it seems the circuit board isdirty/cracked......

Second problem: Plug your mp3 into the computer through the usb cord. A window will appera in less then a minute (a fast computer it will be seconds) a window will appear asking you what you want to do with this'device"..Close that window (x). Click the "start" button on the screen (in one of the screens corners), a menu will drop down, click on "my computer". This will open up a window. In this window you will see numerous "discs" listed (for example, the harddrive is usually disc (c)...)I had a mp3 player that was under disc letter (f) and I've had a mp3 player that was under disc (e), I don't know why, but you need to open any "discs" you have. one by one (skipping disc (c) the harddrive usually). Once you open a disc you are looking for a folder (it could have the name of your mp3 on it, or it could be just some wild numbers, sometimes it's actually marked "music"). Just open any folders till you see the music, pictures or video's you are looking for, then you'll have found the folder to your mp3, now you can copy the song you want (or mp4 jpeg etc) and paste it in this folder and it will appear in your mp3...
Let me know how it went, , if you have anymore questions just ask me and I'll do my best...Don't forget to rate, thank you!

Posted on Feb 04, 2010

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Its not possible

Posted on Feb 04, 2010

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1 Answer

It wont format, it wont let me delete or even add songs? what do i do?


There are two to reformat your device. Just follow these instructions

From menu of your device:
1. Turn on your Sansa C240
2. From the main options menu, select " Settings "
3. Select " Format " and " Yes "

Formatting Manually:
1. Turn off Sansa C240
2. Slide the " Hold " switch on the bottom of the device to the " On " position
3. Press and hold the " Play " button. Press and release the " Power " button.
4. Hold the " Play " button until the LED screen displays the message " About to format device."
5. Release the " Play " button and press the " Next " button once.

Try these steps and let me know if you manage to reformat your device.
I could instruct you on how to reformat this device on your pc just post back.

If these solutions helped you.. please rate this answer and leave some testimonial too.
Thank you


Nov 17, 2010 | SanDisk Sansa c240 MP3 Player

1 Answer

How to Add 16G Micro sd card to Sansa c240 MP3 player?


is that mp3 player have the facility to add memmory card... then see in the side of the player their will an space given to insert that mcardf

Sep 02, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Not charging


Try connecting directly to USB port on your computer, NOT a hub. It needs power to charge.

Apr 29, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Sansa c240 will not load chip


I used a 4gb micro chip and everything works fine. NO MORE PROBLEM>>>>>>

Feb 10, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

My sansa c240 is always freeze


hey u keep pressing the on/off button for a while then again insert ur sansa in usb port of ur comp ... it started working for me after that !!!

Feb 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Using a sansa c240 on a mac book pro.


You can use Limewire,Frostwire,Rhapsody.
But i think it will only work with Microsft.
i dont think it really matters. you can use RealPlayer.

hope this helps =))

Jul 05, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

My computer doesn't recognize the Sansa c240


The songs are in the wrong format - convert them to mp3
Read my "Tips and Tricks" on song formats for more detailed info

Mar 31, 2008 | SanDisk Sansa c240 MP3 Player

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