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Veritas netbackup server 6.0

After backup completes my tape drive goes down! its a wondows 2003 server with veritas netbackup server 6.0 is running! the error i found in the application event id 2636 description is Operator/EMM server has DOWN'ed drive SEAGATE.ULTRIUM06242-XXX.000 (device 0)
Operator/EMM server has DOWN'ed drive SEAGATE.ULTRIUM06242-XXX.000 (device 0)
and no event id for this error ---
emmlib_UpdateDriveRuntime failed, status=328, retry next scan cycle.
Please can you help me on this

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  • snydersteven Apr 08, 2008

    NetBackup 6.0, HP Ultrium LTO drives. Constantly get this error:



    Event Type: Error
    Event Source: NetBackup Device Manager
    Event Category: None
    Event ID: 2636
    Date: 4/9/2008
    Time: 7:57:35 AM
    User: N/A
    Computer: SMDCKB70104
    Description:
    Operator/EMM server has DOWN'ed drive HP_ULTRIUM2_TapeDrive3 (device 0)

  • MonkyTumpet Oct 02, 2008

    Same issue, except it's an IBM LTO4 drive in an SL500.

  • Anonymous Nov 14, 2008


    emmlib_UpdateDriveRuntime failed, status=328, retry next scan cycle

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On the trouble of the multiple messages of
"emmlib_update drive runtime failed: status 328"

Let's ensure the 'device mappings file' is current on this installation?

http://support.veritas.com/docs/302599
Veritas NetBackup (tm) Server / Enterprise Server 6.0 and 6.5 Device Mappings Package for Windows Servers 1.70
Download the small 14k text file
Copy the external_types.txt file from the temporary location to C:\Program Files\VERITAS\NetBackup\var\global\
then run
C:\Program Files\VERITAS\Volmgr\bin\tpext -loadEMM

Posted on Oct 21, 2008

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