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Gateway notebook m-6309 keeps shutting down on its own while plugged into the charger.

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  • 3 more comments 
  • nu22day768 Feb 05, 2010

    Able to restart computer, but it keeps turning off while still connected to the charger.

  • nu22day768 Feb 05, 2010

    The computer takes anywhere from several minutes to several hours to shut down.

  • nu22day768 Feb 05, 2010



    Feb 05, 2010 - Able to restart computer, but it keeps turning off while still connected to the charger and battery.



    Feb 05, 2010 - The computer takes anywhere from several minutes to several hours to shut down.

    See less

  • nu22day768 Feb 06, 2010

    How does one go about getting the jack souldered or replaced?

  • nu22day768 Feb 07, 2010

    Thanks this was very happy.

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5 Answers

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  • Master
  • 590 Answers

Hi,
This may happen due to incorrect settings provided in the control panel -> power options.
open Control Panel -> power options -> change plan settings -> change advanced settings.
There find some options to restore your notebook power plan settings to default and click that button. This may vary between operating systems. I am attaching the image which describes about that in windows 7
gateway notebook m-6309 keeps shutting - b6c8527.jpg

I hope this helps you to solve the issue.
Thanks

Posted on Feb 07, 2010

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  • Expert
  • 153 Answers

Hi,

You can try the following steps:

- Unplug the power cord from the laptop and remove the battery then press the power button of the laptop for 15 seconds

- Put the battery back in, turn on the laptop without plugging the power cord to the laptop then with the power cord (If this didn't resolve the issue)

- Remove the battery and press the power button of the laptop for 15 seconds, after that, plug the power cord and turn on the laptop (if this didn't resolve the issue)

- Turn off your laptop then drain the remaining power by pressing the power button of the laptop for 15 seconds. Open your laptop and reseat the CMOS battery.

- Remove the power cord and press the power button of the laptop for 15 seconds, disconnect the Hard drive and turn on the laptop (If this didn't resolve the issue) reconnec the hard drive

- Remove the Optical Drive and turn on the laptop (If this didn't resolve the issue) reconnect the optical drive

- Remove the memory chip, if you have 2 memory chips installed in the 2 memory slots (remove both of them) now test each one of the memory to each slots turning on the laptop. (If this didn't resolve the issue) Put the memory chip back in

- Reseat the CPU and try to make sure that it's installed properly. Turn on the laptop and test if it's gonna work (If this didn't resolve the issue)

- Reseat the power cords coming from the power supply of the laptop and test the laptop. (If this didn't resolve the issue)

- Disconnect everything and just leave the CPU installed and turn on the laptop.

- If all else fails, there's a big possibility that the problem may be with the power supply or the motherboard of the laptop.

(Note: Try to clean it properly if there is a large amount of dust in the laptop)

Regards,

sl4x
(If it resolved the issue, please vote for my solution)

Posted on Feb 06, 2010

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  • Master
  • 3,278 Answers

Hello.

The most common reasons are the power adapter/cord and power jack.

If you move/wiggle the power adapter at the point where it connects to the laptop, and the power goes off and on, the power jack is the problem.
The power jack is inside the laptop and either needs soldering or replacement.

If no change, the power adapter is faulty and needs replacement.

Hope this helps.

Posted on Feb 05, 2010

  • NinaE Feb 07, 2010

    Thanks for using FixYa.

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  • Master
  • 4,889 Answers

Do you mean this does not happen when running from battery? Howlong does it take approximately to shut down once you have started it?
Please answer these questions so that we can continue with the diagnosis.

Sai.

Posted on Feb 05, 2010

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  • Master
  • 542 Answers

Check and let me know that, whether you can booting the notebook with battery mode. If yes, then there is a problem with power unit of your notebook. Need to repair the same with the help of local expert engineers or Service center experts.

Revert back for more assistance.

Posted on Feb 04, 2010

  • Rajesh Pai
    Rajesh Pai Feb 05, 2010

    As I told earlier, need to check your notebook with local expert engineers or Service center experts.



    Revert back for more assistance. Also please provide your valuable feedback/rating on the same.

  • Rajesh Pai
    Rajesh Pai Feb 07, 2010

    Please provide your valuable feedback and rating on the same.

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