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I have a Philips go-gear 4GB player. There is no charger included. To charge the player, use any firewire/USB cable and connect the device to a PC or laptop. While the device is charging, the battery icon is blinking. When it is fully charged, the battery icon will stay static.
To copy to the device, open Windows explorer. Look for the Philips Go-gear folder icon. Open the Philips folder and Copy you music files inside the device's my music folder. If the file is video, copy the file in the my video folder.
Once the device is fully charged, disconnect the device by right-clicking on the Safely Remove Hardware icon on lower right portion of your PC screen. Select Safely remove hardware then Choose the philips go-gear device to eject.
Power on the device then use the navigation keys to select the files you like to play. Click ok or the play button.
try reseting it there should be a small pinhole on the back press and hold that for about 10 seconds if this wont work try putting it into recovery mode
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset
the player, gently insert a thin object into the Reset hole located
below the power switch.
Press and hold the Play/Pause button while powering on your player.
When the player displays the Creative logo, release the Play button.
It will display the following options:
Scans the player and removes invalid links from its music library.
Does not affect music files themselves. Format (All)Caution! Erases all content!
Save a copy of your player's content before formatting. Reload OS/ FirmwareCaution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot
Reboots the device.
Triple Reset for Philips’ GoGear: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions. After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again. -Tha Mp3 Doctor
I had the same problem and struggled with it for some time. I forgot the format feature on the device itself and kept formatting from my pc. This won't work.
1. Unhook your device from the pc by pulling out the USB cable.
2. Click the "Menu" button 1 time (found on the back of your NW-E105 player).
- This will show "Display"
3. Click the " |<< " button 3 times (the button to rewind track).
- This will show "Format"
4. Click the Play/Stop button 1 time.
- This will show "Format: N"
5. Click the " |<< " button again 1 time.
- This will show "Format: Y>
6. Click the Play/Stop button 1 time (wait for "really?" prompt), click it again.
Now your device is formatted and will play the files you add to it.