Question about HP Deskjet 6940 InkJet Printer

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HB Deskjet 6940 Won't Print - Windows 7

Not really MY problem - my client's problem. I set up her new Dell desktop with Windows 7. I installed her HP Deskjet 6940 printer "successfully" - but nothing prints - keep getting "error printing" in the queue. I've deleted and re-installed 3 times. I even chose to update the driver from the web - no success. Anyone out there know what to do to make it work? Thanks!

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  • Bill Schilz
    Bill Schilz May 11, 2010

    How is it connected? Wireless or USB?

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Hi,

To solve this problem do the following steps :

Start -> Run -> Type services.msc -> in the service consol find the print spooler service and check is it started or not if it is start then right click on print spooler and click on restart.

If the print spooler service is stop the right click on print spooler then click on the properties, in properties click on start.

Your problem should be resolve.

Regards

Ashly

Posted on Feb 04, 2010

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