Question about Yahoo Mail

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I can get on my yahoo account ( but as soon as I try to click on one of my new emails yahoo freezes or the whole screen goes blank. This happens from ALL computers--not just my home computer!!! Note: I have listed my hotmail account below to answer as I will not be able to read incoming email on yahoo.

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  • thaladner Feb 04, 2010

    I am using the newer version of yahoo. BTW, I would like to switch back to the class version anyway. pls. advise how to do that.

    Both of the computers I have tried useInternet Explorer. My daughter was able to access my yahoo account from her Apple computer on Safari.




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Please let us know whether you are using the New Version of Yahoo mail or the Classic (Old Version.) This problem is usually seen with the New Version of Yahoo Mail. Also, let us know the web browser (Internet Explorer, Firefox or others) you are using to open the Yahoo mail page.

Kindly reply with the details. Thanks for using FixYa.

Posted on Feb 04, 2010

  • AliTech110
    AliTech110 Feb 04, 2010

    Many thanks for the reply.

    This problem is very commonly seen with the New Version of Yahoo Mail. So, to solve the problem, you will have to switch to the older version of Yahoo.

    To switch to Yahoo! Mail Classic (Old Yahoo), on your Yahoo Mail page click the Options link in the upper right corner between Help and Mobile, then click the Switch to Yahoo! Mail Classic link.

    A dialog box might appear asking for feedback. If it does, click Switch to Yahoo! Mail Classic.

    For more details, click on this link:

    Hope this solves your problem. Thanks once again.



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Related Questions:


How to have two e-mail addresses in same yahoo ID.

So many users still not aware of this tricks, how to get two e-mail address on same ID. The process is given below.

Step 1: Login your ID in or

Click on Options [Right side top]

click on More Options from the list [ Image as below]


On next screen click on Accounts [as below] and click on Add or edit an account,

If you want to add an extra yahoo email address click on Get started [#3], On next screen see right side for possible ID, select one of those and click choose or type manually in the box on left side and click check availability, If the ID is available, it will proceed you to create the email address. You may need to verify the Password if you confirmed the ID. and then you can start using the new email address on same yahoo ID.

Again if you want to receive or send email using non-yahoo email account from same yahoo address [#2]....just click on Add, on next screen as below

Put user name /email as e.g.

put mail server correctly...and password as well.

then click next/continue and on next screen click on Send Verification to verify your non-yahoo account.

Open your non yahoo account and verify the email address.

Once verification is are done.....Now you can check/send/receive mails in your yahoo account from non-yahoo account.

Please remember that if you add an extra yahoo mail address that can be changed 2 times in a year please careful about choosing your new ID.

Thanks for being with Fixya.

For more Trips and help please stay connected. Good Luck to all..

on Mar 18, 2010 | Computers & Internet


Yahoo Email access problems

Hi all ,

As of December 2009......

If you have been unable to access your Yahoo email recently , even though your password and user ID are correct , and your screen and computer just freezes up , please try this very simple solution......

It seems that for people using a computer screen resolution of less than 1024 x 768 , the new all singing all dancing Yahoo Email goes haywire when you try to use it. But for some strange reason other Yahoo emails may display correctly without any problem using the same computer.

Solution: Change your computer screen resolution to at least 1024 x 768

How: right click on your desktop picture , scroll down to `properties` or `display properties` and left click it , then select the `settings` tab , or keep clicking the tabs until you see a slider bar showing the screen resolution. Drag the bar to at least 1024 x 768 , click on `apply` and then `ok` , and then try logging into your Yahoo Email again. This time it should work.


on Dec 18, 2009 | Computers & Internet

1 Answer

Everytime I try to access my yahoo email my computer freezes.

Click the "Mail" icon on your dock, or open your "Applications" folder in Finder and double-click the "Mail" icon.

  • 2 Click "Mail" at the top of the screen and click "Preferences" from the drop-down menu.
  • 3 Click the "Accounts" button and click the "+" button to create a new account.
  • 4 Type in your full name, email address and password. Click the "Create" button to search the Yahoo server for your account, and click "Create" to complete the setup.
  • Oct 16, 2011 | Apple Computers & Internet

    1 Answer

    I want to retrieve all my old emails from my Gmail account to Yahoo (for back up reasons). How do I do that? all the solutions I tried works only for new emails arriving and not for my old ones.


    You can import Contact in yahoo.below is the procedure
    1. Click Options in the upper-right corner of your Mail page,then MAIL will be in the GENERAL mode...then click on CONTACTS.(left side of the screen)..once in click on TRANSFER CONTACTS TO YAHOO...
    2. You will be prompted to re-enter your password as a security measure.
    3. Next is a permissions page which goes over legal information. Click I Agree. If you'd rather not continue, click I Do Not Agree.
    4. Verify that you've read the Terms of Service by clicking in the check-box. Click Start Transfer.
    5. Enter the "old" email sign-in name for the account you're transferring from, and in the pull-down menu, select the webmail domain it's from.
    * Choose from:
    Hotmail, AOL, Gmail, Comcast, Yahoo!, Cox, Earthlink, MSN, Netzero, Juno, CS, Optonline, and
    6. Enter the email account's password. Click Next.
    7. Please wait a moment while we verify this information. If we run into a problem, we'll ask that you please re-enter the username, provider and password info.
    8. Now, leave a check in the check-boxes beside the information you'd like to transfer to your Yahoo! account. You can transfer Email, Address Book info, and usually, your Calendar info. Please note some webmail programs don't feature calendars.
    * Would you like to send a note to all these contacts announcing your new email address? No problem! Leave a check in the box beside "Send a note..." And if you want to write the note yourself, just click "Click here to personalize...". Click Next when you're done.
    * Click Next to transfer the information to your new Yahoo! account.
    * The "Finished" page will confirm the transfer and offers you a quick route back to your Yahoo! Mail account: Take Me To Yahoo! Mail.

    Mar 08, 2011 | Yahoo Mail

    1 Answer

    As soon as I sign in it goes to my email, then it says diagnois computer network, I cant check my email what can I do, it also does this when Im at yahoo

    Thanks for visiting FixYa!

    Yahoo has been experiencing a system wide problem. Many of Yahoo! Mail customers are experiencing the same problem as you.

    To assist Yahoo mail customers with this problem, AOL will transfer all of your contact information and future emails from your Yahoo account to your new AOL account for the next 30 days for free. (Until Yahoo can correct the problem). You won't miss any emails from your Yahoo account.. They will be automatically forwarded to your new AOL account.

    Here are the instructions:

    1) Go to AOL and set up a new AOL email account. (Click on this link)'rt%3ASTANDARD'at%3ASNS''uv%3AAOL'lc%3Aen-us'mt%3AAOL'snt%3AScreenName'sid%3Af27fcb24-926a-4b22-ac39-ac0d19e1d3f4&authLev=0&

    2) During the set up process you will be asked to provide a security question. Later, you'll need to answer the security question to set up the transfer, so don't forget the answer.

    3) Once your new AOL account is set up, go to your AOL email page. Look in the upper right hand top corner for the word, SETTINGS and click on it.

    4) (Next page) On the left hand side, look for the word, Accounts and click on it.

    5) (Next Page) Look on the line beginning with, Transfer Accounts and locate the link that reads, AOL Easy Transfer and click on it.

    6) (Next Page) Agree to the terms of service and click on, Get Started.

    7) (Next Page) Under Copy from, enter your Yahoo email address and password.

    8) Under Copy to, enter your new AOL email address and password.

    9) (Next Page) Carefully Read, and select the options you need. (Click, Continue)

    10) (Next Page) Click, Go to AOL Mail.

    11) (Next Page) Enter the answer to your security question you created when you set up your new AOL email account. (Click, Continue)

    12) (Next Page) Look at the top Left hand corner and click on, MAIL.

    That's it. (Although AOL says that it may take up to 24 hours to complete the process - it usually only takes about 30 minutes.) After you receive your confirmation email, Click on your Contacts in your AOL account. When you see your Contacts from your Yahoo account there, the transfer has completed.

    Feb 25, 2011 | Yahoo Mail

    3 Answers

    How to change my email ID name i.e. change to

    You can try asking yahoo support but they dont usually action these requests. Best thing to do is try firstly creating an alias, check in mail settings, it may allow you to add a mail alias of your choosing so your email address will stay the same but you also have the other email address you wanted and the mail comes into the same box.

    Oct 29, 2010 | Yahoo Mail

    1 Answer

    Is this a legitimate email request from Yahoo mail?

    no dont rply on it its spammer or hacker

    Jun 24, 2010 | Yahoo Mail

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