Question about HP Deskjet 6980 InkJet Photo Printer

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Re: Smudging Inkjet 6980 printer - everytime I print out on glossy paper there is always a smudge line that appears on the page at the top. How can this be fixed?

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Try Cleaning the printheads. you usually have a utilitie to do this in :- Printer preferences. Also try several Print test Pages. It appears that your getting a surge of ink, at the initial printing stage. use standard paper to do all tests with. 1:- it,s cheaper. 2:- it,ll help soak-up any surplus ink. whereas the glossy paper does,nt soak it up too well. If these solutions don,t help. check HPs site for fault diagnosing and repairing.
Hope this helps you in the right direction.
Mike@Compurepair.

Posted on Feb 20, 2008

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Printing to card


The solution in this case is to either use Canon card paper to print on or set the media type in your printer driver to the correct paper.

The paper you are using is not absorbing the ink correctly, so when the paper exits the machine the rollers are contacting the ink and causing the smudging.

Either you have to alter how much ink is being used by changing the media type in the printer driver, or you have to buy the correct Canon paper

I've seen this happen on Canon's Photo printers when a generic glossy paper was used. Switching to canon paper solved the problem.

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