Posted on Feb 04, 2010

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My computer wont recognize my phone when plugged in so that i could download music...it use to but now it wont....why?? my pc use to have a virus, but that was fixed and now it wont recognize my phone....

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Anonymous

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Posted on Feb 04, 2010

Anonymous

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Joined: Dec 17, 2009

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Uninstall all of the Samsung software and drivers in the Add/Remove programs. I have the same phone and here is what I did.

Go to this link to download the updated drivers and PC Studio. http://www.samsung.com/us/support/detail/supportPrdDetail.do?menu=SP01&prd_mdl_cd=SGH-T929ZKATMB&prd_mdl_name=SGH-T929&prd_ia_sub_class_cd=P

Click on Software and you'll have to agree to the terms that pop up. You can then download the updated drivers and PC Studio for your phone. The virus probably corrupted the Samsung drivers and that's why your phone is no longer recognized.

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