Question about Brother DCP 165C Compact Color Inkjet Multifunction Printer

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Black ink will not print. Colours ok

Brother dcp165C printer - nearly new. black ink will not print. Colours ok. Worked well for first sample cartridge but black ink will not print from new cartridge. Have tried 2 new cartridges.

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Get a syringe, remove the needle, remove the ink cartridge and use the syringe to blow air GENTLY through the hole the cartridge connects to. Make sure you have a cleaning cloth to remove ink dislodged from pipe connected at the print head, do this gently to remove any obstruction and there should not be too much mess and can easily be cleaned up.

Posted on Feb 04, 2010

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Neither solution will help, Brother has had some bad printheads and the only repair is to install a new printhead. It's a shop repair and runs around $170.00. Under warranty there's no charge. The thing you really don't want to do is blow air into the system as it takes another full ink to get the air bubbles out. Sorry for the Stupid help above.

Posted on Feb 09, 2010

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