Whether typing letters or printing reports, the printer prints a line of black and then a line of grey and so on down the whole page. I have checked all areas of the properties and nothing works. Is this an installation problem or something else? Should I un-install and then re-install the printer using my software? Any ideas?
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Re: Grey & Black Printing on everything
it appears that the printhead has a problem. try cleaning the printhead, via software. usually in printer prefs. also try running a few test pages. to see if you have any colours at all. if it,s only printing in grey scale. i.e grey-black. check the colour cartridges ink has,nt run out or blocked the nozzles.
Hope this helps Mike@Compurepair.
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Ensure that cartridge are not refilled, then only you do the following process:>Got to printer properties>printing preferences>color>select print in grey scale>apply>OK.. Then check..Reason why its act like this: In printer properties if its selected as print in color, printer mixes colors to create black(which is visible look like dark grey).Select in properties as above said before clicking OK for the print command, then only printer uses mono cartridge..
open your printer driver settings (right-click on printer and choose properties) and search the tabs in the following window for 'economode' or 'economic printing'. if the box is checked, uncheck it, click apply and ok, then print a test page.
I spoke to Kodak - manufacturers of the printer. They indicated that because their cartridges are cheaper than the competitors, they recommend the printer head may need replaceing, and they recommend it be replaced each time the cartridges are replaced.
They are sending me a relacement printer head, which should solve the problem
I am having the same problem If anyone has an answer or whether judy you have found an answer.
If I do a greyscale strip to print my black is coming out as a dark grey. the bead off of the greyscale strip would appear that the pbk photo black is not actually printing.
This has been a problem for a few months but as I haven't been doing much printing didn't notice it just thought something was odd. Now I look at previous prints and the blacks are black I print it out now and it is a dark dark grey. Nothing has changed in my profiles or my workflow. I have tried hours of profile paper printing option changes and workflow adjustments but nothing changes, If I print 100 percent black from a file it comes out 95% grey I have tried it from three computers to clarify. It appears is a 4800 problem.
Perhaps it is not recognising that it is a PB catridge.
I have no idea.
I have tried adjusting the settings from the printer but there is no option to clarify catridge from the printer.
This is odd, if anyone has any idea.
I solved this problem but probably not what the printer manufacturer would recommend! The reason you are just getting grey is that the black ink cartridge is either empty or dried out from non use and only the color cartridge is working. I had the same problem after being away for 5 months. I put the printer cartridge in a bowl of warm water to disolve the dried out ink on the print pad. I dried off the cartridge with a soft cloth and then it worked perfectly.
If yes, you might have checked the greyscale at the printer settings.
If no, do a quality test print (pressing ink etc.). If you cant read the instructions in black, the ph or circuit board is defectiv.