Question about HP DeskJet 9800 InkJet Printer
Whether typing letters or printing reports, the printer prints a line of black and then a line of grey and so on down the whole page. I have checked all areas of the properties and nothing works. Is this an installation problem or something else? Should I un-install and then re-install the printer using my software? Any ideas?
it appears that the printhead has a problem. try cleaning the printhead, via software. usually in printer prefs. also try running a few test pages. to see if you have any colours at all. if it,s only printing in grey scale. i.e grey-black. check the colour cartridges ink has,nt run out or blocked the nozzles.
Hope this helps Mike@Compurepair.
Posted on Feb 20, 2008
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Posted on Jan 02, 2017
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