Question about KitchenAid KSCS25FKSS Side by Side Refrigerator

1 Answer

I have a KitchenAid side-by-side stainless steel refrigerator. (Model KSSC48QKS00). The temperature of the feezer stays around 25F even though I set to 5F. I powered it off, and powered it back on after a few minutes. I waited 24 hrs, but have the same problem. The fridge seems to be working fine.

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  • zhiling99 Feb 06, 2010

    Thanks for the suggestions. We cleaned the condender coils, which wasn't bad. It didn't help. We had to call for services, and ended up paying $1500 of labor to replace the consendor :-( At least, the part is still under warranty.

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  • KitchenAid Master
  • 43,501 Answers

Hi,
My first question would be to ask if it is running all the time or not...if it is turning on and off then you have a thermostat sensor problem.
However my quess would be that it is running contiuously and just can't make it cold enough to turn it off.
The reasons for this could be that the condenser is pugged with dirt and dust so the the heat is not removed. Usually this is under the fridge and a little fan blows air across it.
The other reason could be that you have a very slow freon leak and the charge is not enough to make your freezer cold as you want it. I would blow out the condenser coil frist and then have someone check the charge if that does not work.

Check out this tip on cleaning the coil

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

Heatman101

Posted on Feb 04, 2010

  • D. Floyd Kolb
    D. Floyd Kolb Feb 06, 2010

    They replaced the compressor or the condenser???

    It's great that you got it covered under warranty though!!

    Wow, 1500.00!! I could buy a pretty nice new fridge for that!!

    Glad that it all worked out for you anyway, something must not ahev been right from the get go on that unit.

    I do hope though that there is not a slow leak in there somewhere...



    Good Luck!!



    Heatman101

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