Question about Epson STYLUS CX3900 All-In-One InkJet Printer

2 Answers

Epson CX3900 says all cartridges empty but not true

My Epson Stylus CX3900 ink cartridge replacement light illuminates red when I power up the printer, whether or not the USB cable is connected to a PC. The status of the printer on the computer shows all cartridges are empty although none are any where near empty. The printer was properly printing when the ink cartridge replacement light illuminated. Powering down the computer and the printer has no effect on the outcome on restarting. Thanks for any advice.

Posted by on

  • GerGreen Feb 11, 2010

    Thanks for the responses. However, I have genuine Epson expensive ink cartridges in my printer. The cable connections seem fine. However, when I power down and then up, sometimes I can get the printer to print properly. Other times the red ink LED comes on when trying to print a file, and the computer's printer status shows all cartridges are empty which is not true.

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

There are some good ink replacement available. better if you disable ink monitor if u use non original ink..yes, some epson wont print with one or more empty ink cartridge. the scanner in the 3 in 1 will still work. cns assoc is right somehow..

Posted on Feb 11, 2010

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 677 Answers

Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!

Also go thru the utility to change cartridges. This will make the chip know that you have all new cartridges and will move the ink station in place.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Posted on Feb 05, 2010

  • cns assoc
    cns assoc Feb 11, 2010

    Thanks for responding. If the printer is still under warranty, I would suggest to call Epson. If not, then I would disable the ink monitor, like sak1946 suggested., and see what happens.



    Good Luck and pls let me know if you ever find an answer.



    you have me stumped on this one. lol

  • cns assoc
    cns assoc Feb 13, 2010

    cns is back again, maybe you should try cleaning the heads.

    found this on the web. good luck again.!



    Found this on the Web:

    http://www.fixyourownprinter.com/forums/...




    Epson Stylus Head Cleaning Solution Plus


    Re: Epson printer problem



    You will want to press the button that you use to change the ink cartridge (the 3rd button). Once the carriage is in the "cartridge change position" you can unplug the printer. Then you are ready to flush out the heads. Click here for cleaning instructions http://www.wesesweb.web1000.com/printhea... The instructions are fairly easy to follow. If you need the head cleaning solution click here http://www.fixyourownprinter.com/kea0.ht...



    Repairs: All Epson Stylus printers (except for the C64-C86, CX4600-CX6400 series) which don't print, or print choppy in black or color. For the other printers, as well as Canon BJCs, use the other repair kit.



    Description:


    • This is the same chemical used by Epson in their service department

    • Easy to use, no disassembly required

    • Gently dissolves even the most stubborn clogs and restores output to dried out print nozzles and clogged printheads

    • In our testing on an Epson 600 that sat unused for several months, it 100% restored a head that had no output, with one application (Individual results may vary)

    Note: This is not alcohol or Windex; it is an ink-specific solvent that has proven to be safe and effective for use on Epson printheads. Do not use alcohol or Windex, they will very likely ruin your printer.



    Kit Includes:


    • 1 oz bottle Epson Stylus Head Cleaning Solution (enough to fix several printers)

    • 1 syringe applicator for dispensing solution

    • Simple directions for use

    Price: $9.99 order form on link below

    http://www.fixyourownprinter.com/kits/Ep...

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Will the Epson cx3900 print if one of the coloured cartrige is empty


No unfortunately the printer will not print unless all cartridges are present and have an adequate supply of ink inside them. Even if your only printing black and the black cartridge is there and full, it will still need the color cartridge ot be present and partically full of ink in order to print.

Aug 15, 2011 | Epson STYLUS CX3900 All-In-One InkJet...

1 Answer

Replaced innk cartridges but computer says ink is


hi
clean the pins or the flat cable is in the side of cartridg and anotherone in the place that cartridg install in it
good luck

Jul 02, 2010 | Epson Stylus C46 InkJet Printer

2 Answers

How to load ink cartridge into cx3900 printer


Here is a link to a good website to provide you a downloadable pdf file which is a graphical chart detailing how to Load paper and replace the ink cartridges for the Epson Stylus CX3900 series.

Epson Stylus CX 3900 All-In-One Inkjet Basic Start up Chart
(Includes instructions for replacing Ink Cartridges)

Hope this helps!

-Mactechtrainer

Jan 26, 2010 | Epson STYLUS CX3900 All-In-One InkJet...

2 Answers

Ink red light on . which colour is out?


When red ink light flashes - one or more ink cartridges is low. When you print, a message on your screen will tell you which one(s).

When red ink light remains on - one or more ink cartridges is empty. When you try to print, a message on your screen will tell you which one(s).

Furthermore: When following the procedure for installing a new cartridge, if the red ink light was on or flashing, pressing the ink button will cause the carriage to stop with the cartridge that needs replacing under the "ink out mark" (ink droplet with a slash through it).

Jan 08, 2010 | Epson Stylus C66 Inkjet Printer

1 Answer

How to change cartridges epson stylus sx 400


From older Epsons: If the ink cartridges are empty (red light on), hold the ink switch 3 seconds to move the print head to the left. If they are not empty, hold paper switch until print head moves left. Once you remove a cartridge you can't reuse it, even if there's ink in it according to Epson.

Nov 16, 2009 | Epson Stylus C86 InkJet Printer

1 Answer

Epson R800 The power light is solid green and the ink button is solid red. I cannot print anything because one or more of my cartridges are empty, but it won't allow me to use the Status Monitor to check...


Open your printer cover and press the ink button. The cartridge under the out of ink symbol is the empty one. The following URL has the details: http://files.support.epson.com/pdf/r800__/r800__00u1.pdf#page=80
If you press the ink button again and another cartridge lines up with the out of ink symbol, record that. Repeat until the cartridge moves to the replace cartridge position. Buy all the ink you need before you attempt to replace any of the cartridges.

I hope this helps.
Cindy Wells

Nov 15, 2009 | Epson Stylus Photo R800 InkJet Printer

1 Answer

Horizontal lines


try to clean your Ink cartridge inside you printer.. or try to replace with another Ink Cartridge.. maybe you cartridge was damaged.. ^^

Mar 10, 2009 | Epson STYLUS CX3900 All-In-One InkJet...

1 Answer

Error light wont go out, and button wont work for sizes etc.


check the computer for the error code, most commonly a empty/faulty ink cartridge or a service error

to resolve either replace offending ink cartridge or note error message and take in for service,


Jun 03, 2008 | Epson STYLUS CX3900 All-In-One InkJet...

1 Answer

Epson STYLUS CX3900 All-In-One... Problem:


check in the printer driver properties to see which cart isn't recognising, usually it is a faulty or empty cartridge but can also be a faulty logic board or ink cartige board especially if ink has been spilled inside machine.
I have seen faulty brand new cartridges out of the box.
if another known good cartridge doesn't fix it take it in for service.

May 09, 2008 | Epson STYLUS CX3900 All-In-One InkJet...

Not finding what you are looking for?
Epson STYLUS CX3900 All-In-One InkJet Printer Logo

2,928 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18408 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...