Question about Haier 42EP24S 42 in. EDTV-Ready Plasma Television

2 Answers

Haier Plasma Tv Screen went black

I was watching a movie when suddenly the screen went black. I can still hear the audio. What happened?

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  • Haier Broke Feb 24, 2008

    TO: amsatnetg



    Sorry! I was watching a DVD with audio fed through the Haier 42EP24S speakers. While watching a movie the screen suddenly went black. I tried pressing buttons and Menu on the remote control but only a black screen. I powered off and then back on but the screen is still black, not even the blue screen and Haier logo. It is all black, and I can't even get a menu function to appear. But, I still hear sound from the DVD.



    I got curious and took the back off and noticed a blown fuse on board: YSUS, part # 6870QYE011B, fuse: T4.0AH 250V, Loc no: 2XXX. Replacing the fuse on this board did not fix the problem.



    Thanks again!

  • Haier Broke Feb 25, 2008

    TO: amsatnetg



    I see. That explains the blown fuse.



    Can you tell me these voltage test points and what voltages I should be expecting?



    Maybe if the YSUS board is bad where should I check to confirm this? Where can I buy replacement parts?



    Thank you!

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This model has several defective boards and eprom chip. There is an upgrade kit. I'll attach the kit part number and upgrade instructions. http://service.haieramerica.com/documents/SB-TV-0003.pdf

Posted on May 27, 2009

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  • 17 Answers

Need more information. What were you watching on? dvd,directv,computer,dishnetwork, cable? do you also listen through a stereo, or where you listening through tv? If it is a dvr or dvd or vhs, when you rewind do you see the pic. Is it black on all other channels. when you press menu, do you see anything on the screen? Any other oddities?

Posted on Feb 20, 2008

  • Jeremiah Carroll Feb 25, 2008

    Your YSus(ysustain board) could be bad. There is a voltage test to verify this, although I would first look at your pcb board(power board right in the middle with all the capacitors on it.

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6 Suggested Answers

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SOURCE: Black Screen - Haier 42EP24S 42 in. EDTV-Ready Plasma Television

Mine did the same thing, I called Haier and reprted the problem. there is some kind of kit to remedy the problem where 3 boards are replaced. The repair performed by Sears service center was in home and cost me nothing for parts or a sevice call. Sadly now the monitor is working agin but with some interference of some kind. I called Sears service and they are coming back.

Posted on Dec 02, 2006

  • 4 Answers

SOURCE: Black Screen - Haier 42EP24S 42 in. EDTV-Ready Plasma Television

I too bought a Haier Plasma 42EP24S ,it stopped working after 7 months -I moved and did not touch it for the next five months
while searching for another tv to replace it- I came apon this site .
the tv was out of warrenty by both sears and haeir
well after reading these posts I called haier america and complained they in turn extended my warrenty and a sears rep came on 5 differant times and replaced all the boards inside tv with no luck - so after putting in over $1400.00 in parts an repair into a $1200.00 tv they wanted to start replacing boards again
I refused and kept complaining to several differant reps at sears
[they told me it was haeirs responsabilty not thiers] I don't know haw many times I explained to them that sears sold me the tv not haeir so stand behind what you sell -well after alot of calls and persistance sears replaced my tv free of charge with credt for a new tv for exactly what I paid
SO DONT BUY ANY PARTS OR PAY FOR ANY SERVICE IF YOU BOUGHT THIS TV AND ARE HAVING PLOBLEMS
be persistant untill its either fixed or replaced

Posted on Dec 20, 2007

wyoed1
  • 211 Answers

SOURCE: Screen went black

I am working on one right now with a similiar problem. The power supply is bad in the one I am working on, and sadly, the part is not made anymore. I hope you have better luck than I am finding the bad component in yours. Sorry for the negitive answer.
Ed
NC Electronic
Mills, Wyoming

Posted on Jan 06, 2008

  • 3 Answers

SOURCE: screen went black but i have sound

You shouldn't have to pay for a known defect and when there exists a known cure as is discussed here. If you have bought from Sears, they should be well aware of this problem by now. Negotiate directly witth Haier directly about the kit and have them agree to absorb the replacement costs. They will provide your with instructions to follow. Sears provide service and the parts comes from Haier. Sears do not have the parts. If you didn't buy from Sears, the process is easier. See my other post.

This is a superb display once repaired. Hope this help as others on this site has helped in my case. Thanks for coming to the rescue.

Posted on Jan 17, 2008

  • 1 Answer

SOURCE: Haier TV model 42HP25BAT

I have the Haier plasma..Model # 42EP24S and as others it has went to a black screen with only audio...Is there something I can do to fix this....Thank you for all help. Alison

Posted on May 05, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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