Question about Haier 42EP24S 42 in. EDTV-Ready Plasma Television
I was watching a movie when suddenly the screen went black. I can still hear the audio. What happened?
This model has several defective boards and eprom chip. There is an upgrade kit. I'll attach the kit part number and upgrade instructions. http://service.haieramerica.com/documents/SB-TV-0003.pdf
Posted on May 27, 2009
Need more information. What were you watching on? dvd,directv,computer,dishnetwork, cable? do you also listen through a stereo, or where you listening through tv? If it is a dvr or dvd or vhs, when you rewind do you see the pic. Is it black on all other channels. when you press menu, do you see anything on the screen? Any other oddities?
Posted on Feb 20, 2008
Mine did the same thing, I called Haier and reprted the problem. there is some kind of kit to remedy the problem where 3 boards are replaced. The repair performed by Sears service center was in home and cost me nothing for parts or a sevice call. Sadly now the monitor is working agin but with some interference of some kind. I called Sears service and they are coming back.
Posted on Dec 02, 2006
I too bought a Haier Plasma 42EP24S ,it stopped working after 7 months -I moved and did not touch it for the next five months
while searching for another tv to replace it- I came apon this site .
the tv was out of warrenty by both sears and haeir
well after reading these posts I called haier america and complained they in turn extended my warrenty and a sears rep came on 5 differant times and replaced all the boards inside tv with no luck - so after putting in over $1400.00 in parts an repair into a $1200.00 tv they wanted to start replacing boards again
I refused and kept complaining to several differant reps at sears
[they told me it was haeirs responsabilty not thiers] I don't know haw many times I explained to them that sears sold me the tv not haeir so stand behind what you sell -well after alot of calls and persistance sears replaced my tv free of charge with credt for a new tv for exactly what I paid
SO DONT BUY ANY PARTS OR PAY FOR ANY SERVICE IF YOU BOUGHT THIS TV AND ARE HAVING PLOBLEMS
be persistant untill its either fixed or replaced
Posted on Dec 20, 2007
SOURCE: Screen went black
I am working on one right now with a similiar problem. The power supply is bad in the one I am working on, and sadly, the part is not made anymore. I hope you have better luck than I am finding the bad component in yours. Sorry for the negitive answer.
Posted on Jan 06, 2008
You shouldn't have to pay for a known defect and when there exists a known cure as is discussed here. If you have bought from Sears, they should be well aware of this problem by now. Negotiate directly witth Haier directly about the kit and have them agree to absorb the replacement costs. They will provide your with instructions to follow. Sears provide service and the parts comes from Haier. Sears do not have the parts. If you didn't buy from Sears, the process is easier. See my other post.
This is a superb display once repaired. Hope this help as others on this site has helped in my case. Thanks for coming to the rescue.
Posted on Jan 17, 2008
SOURCE: Haier TV model 42HP25BAT
I have the Haier plasma..Model # 42EP24S and as others it has went to a black screen with only audio...Is there something I can do to fix this....Thank you for all help. Alison
Posted on May 05, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 18, 2015 | RCA Televison & Video
Jan 08, 2010 | Haier HP42BB 42 in. Plasma TV
Jul 14, 2009 | ESA PDP4294LV1 42 in. EDTV-Ready Plasma TV
Apr 15, 2008 | Haier 42EP24S 42 in. EDTV-Ready Plasma...
Jan 02, 2008 | Haier 42EP24S 42 in. EDTV-Ready Plasma...
Nov 26, 2007 | Haier 42EP24S 42 in. EDTV-Ready Plasma...
Aug 27, 2007 | Samsung SP-R4232 42 in. Plasma HDTV
1,749 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: